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Concentrix

Global BPO offering customer engagement services

Governance, Risk and Compliance Specialist 1 - TCF

Security Operations & Incident Response +1Posted on Nov 10
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Complete all assigned mandatory training within the timeframe provided.

Responsibilities

  • Conduct audits to assess compliance, monitor risk indicators, and drive proactive mitigation efforts.
  • Support client escalations and lead investigation activities.
  • Prevent fraudulent activities and ensure timely response to security incidents.
  • Prepare and present audit, risk, and compliance reports to stakeholders.
  • Conduct and/or participate in regularly scheduled 1:1 meetings with the direct manager and/or direct reports.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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