Vice President – Government & Institutional Banking Operations Officer

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope

Oversees GIB client servicing, processes, and operations. 

Essential Job Functions

1. Leads and manages the execution of the GIB operations and the operations team that supports those operations.

2. Manages policy and procedures for the GIB and works directly with Operational Risk Management and other key stakeholders to identify risk, ensure appropriate controls are in place, and tests and validates those controls.

3. Ensures project requirements are properly defined, approved, and completed by or ahead of established completion dates. 

4. Manages resource allocation with consideration of the other tasks and the responsibilities that are required to run the day-to-day business.

5. Executes strategic and tactical plans to ensure sound operational performance, including effective audit results. 

6. Approves and signs collateral pledge/release letters.

7. Works with team to prepare monthly/quarterly reports for Deposit Committee and other working groups.

8. Monitors new accounts, (accuracy of setup, rate, etc.) and ensures all clients are added to pledge report and set up with custodial bank.

9. Assists with GIB programs processes and operations.

10. Participates in projects or assignments involving GIB.

11. Works directly with GIB leadership to meet department’s goals, objectives, and plans.

12. Serves as the Bank’s contact to state legislative audit for account confirmations.

13. May travel for company business.

14. Regularly exercises discretion and judgment in the performance of essential job functions.

15. Maintains good punctuality and attendance to work.

16. Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

1. Knowledge of public fund deposits, collateral requirements and city, county, state, and federal laws related to public funds.

2. Knowledge of brokered, listing services, and other institutional deposit types and applicable laws and requirements.

3. Ability to communicate effectively, both verbally and in writing, including ability to present to senior and executive management.

4. Ability to demonstrate initiative in managing work and accomplish objectives.

5. Ability to work independently, without close supervision. 

6. Ability to read and interpret documents (i.e., pledge agreements, collateral agreements, reciprocal deposit agreements, public fund RFP, collateral confirmation request documents, deposit confirmation request documents, brokered deposit documents). 

7. Ability to work effectively and demonstrate flexibility in a continually changing environment.

8. Ability to demonstrate effective organization, critical thinking, analytical and critical thinking skills.

9. Ability to manage multiple tasks with exacting deadlines in a demanding environment.

10. Ability to demonstrate effective customer service skills.

11. Ability to maintain confidentiality.

12. Ability to work extended hours.

13. Ability to work effectively in a team environment.

14. Ability to maintain diligence.

15. Ability to demonstrate effective time management skills. 

16. Ability to travel for business purposes, if needed.

17. Skill in using computer and Microsoft Office including, Word, Excel, PowerPoint, and Outlook.

Basic Qualifications

1. Bachelor’s degree or commensurate work experience, required.

2. 5+ years of work experience in banking sales and service, required. 

3. 3+ years of work experience with government and institutional deposits, required.

4. 3 years of work experience with new accounts, required.

5. 1+ year of supervisory or leadership experience, preferred. 

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Notes: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

This position is not eligible for employer-sponsored work authorization or immigration assistance. Applicants must be able to maintain authorization to work in the United States without current or future sponsorship by Bank OZK.

#DNP

EEO Statement

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.