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Muck Rack

PR software platform for journalist database

Outbound Sales Development Representative - Strategic Accounts

Sales Development RepresentativeUpdated on Nov 7
Full-timeRemote in USA

About the Job

Requirements

  • At least 1 year of recent outbound sales development or business development representative experience in SaaS, technology, or another complex business-to-business environment; customer success, account management, or inbound-only experience alone is insufficient.
  • Demonstrated experience creating pipeline through outbound prospecting using phone, email, LinkedIn, and account research to start conversations and book qualified meetings with new prospects.
  • Experience selling into enterprise, strategic, named, or complex mid-market accounts, understanding the patience and coordinated multi-stakeholder approach larger accounts require.
  • Comfort prospecting director-, vice president-, and C-suite-level buyers and adapting messaging to different functions and priorities.
  • Experience partnering closely with account executives on account strategy, account prioritization, sharing intelligence, coordinating outreach, and building pipeline together.
  • Strong account research and personalization skills, including building a point of view using company news, leadership changes, business priorities, industry trends, and stakeholder responsibilities.
  • Facility with sales technology such as Salesforce, Sales Navigator, Outreach, Nooks, ZoomInfo, Apollo, Gong, Gmail, and AI-assisted workflows.
  • Ability to persist professionally, stay relevant with prospects without damaging relationships, follow through, and take ownership of results.
  • Ability to seek and apply feedback, remain resilient, and bring thoughtful ideas to new industries, accounts, and challenges.
  • Strong written and verbal communication skills to create personalized outreach and communicate clearly with senior prospects and internal partners.
  • Ability to proactively incorporate AI tools into daily work to improve research, prioritization, productivity, and outreach quality.
  • Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, and Ownership.

Responsibilities

  • Research accounts deeply before outreach by building organizational charts, identifying key stakeholders across levels and functions, and tracking trigger events such as earnings calls, leadership changes, press releases, and industry shifts to find the right moment and angle for engagement.
  • Craft highly personalized outreach sequences tailored to each stakeholder and account, including references to relevant company announcements or strategic initiatives.
  • Engage multiple stakeholders simultaneously within target accounts and leverage internal resources such as executive sponsors, events, and other channels to build familiarity and open doors over time.
  • Partner closely with a Strategic or Enterprise Account Executive on account strategy, prioritization, and positioning conversations with prospects.
  • Generate qualified pipeline in assigned net-new enterprise accounts, prioritizing pipeline quality over raw activity volume.
  • Meet success measures including S2 opportunities generated across assigned accounts, meaningful account threads opened, and the quality and conversion rate of outbound activity.
  • Travel up to 10% for team collaboration, customer engagements, and company events, and attend the annual company offsite, typically held in Mexico.

Desired Qualifications

  • Experience in public relations, communications, media intelligence, or an adjacent industry is strongly preferred.

About the Company

Muck Rack

PR software platform for journalist database

Muck Rack provides a Public Relations Management (PRM) platform that helps PR professionals find journalists, pitch stories, and track media coverage. The software lets users search a journalist database, send pitches, monitor mentions, and generate reports and dashboards to show PR impact. It stands out with a user-friendly interface and a real-time journalist database, plus Muck Rack Academy for courses and certifications. Its goal is to simplify and unite the entire media-relations workflow from outreach to performance analysis.

Company size
201-500
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$180M
Headquarters
Miami, FL
Founded
2009

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