GTM Revenue Operations Manager

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a GTM Rev Ops Manager, you will focus on the SaaS renewals business, supporting our global Idira renewals through forecasting, churn reporting, and predictive analytics. You will be responsible for transforming complex renewal and pipeline data into actionable insights that drive the operational health of our business. Join us to optimize cross-functional processes and empower our Go-To-Market teams with data-driven strategies.

Key Responsibilities

• Develop and maintain renewal rate forecasting and risk modeling for the SaaS renewals business.
• Conduct comprehensive risk and churn analyses using predictive analytical models.
• Lead forecast calls and business reviews with global renewal managers.
• Collaborate with Revenue Operations and Renewal Sales leaders to build total forecasts.
• Partner with BI and IT teams to enhance and build robust renewals business modeling.
• Work with IT and Sales Ops to optimize Salesforce territory and opportunity management.
• Drive the operational health of the renewals business through daily management of performance metrics.

Qualifications

• 5+ years of experience in sales operations or renewal operations.
• Strong understanding of renewal rates, forecasting methodologies, and churn strategy.
• Adept in Microsoft Excel, Google Suite, and Salesforce (SFDC).
• Proven ability to work with and influence cross-functional teams without direct report authority.
• Strong collaborator with excellent verbal, written, and presentation communication skills.
• Strong project management skills with a drive for ownership and results.
• Ability to prioritize, multi-task, and thrive in a dynamic, fast-paced environment.
• Ability to work onsite or in a hybrid capacity at our Needham, Boston office.

Preferred Qualifications

• Experience with Clari and Tableau is highly preferred.
• Advanced knowledge of predictive modeling and complex data transformation.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$81,600.00 - $132,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.