P

PGA TOUR

Organizes professional golf tours and media

Retail Customer Service Associate - Cashier

Full-Time
$15 - $17/hr
Mid
Louisville, KY, USA
In Person
RetailCheckout & Customer Service

About the job

Requirements
  • Candidates must have strong listening and interpersonal skills and good verbal and written communication skills, including the ability to communicate cross-functionally.
  • Candidates must possess basic computer skills with working knowledge of Microsoft Office Suite.
  • Candidates must be able to organize multiple priorities to meet deadlines and objectives.
  • Candidates must have a High School Diploma or equivalent.
  • Candidates must be able to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
  • Candidates must have flexible availability, including nights, weekends, and holidays.
  • Candidates should demonstrate self-accountability and a proactive drive for results.
Responsibilities
  • Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors, focusing on building lasting relationships that keep the Customer coming back.
  • Greet and engage Customers throughout the Front-End areas, including the Cashier Area and Club Desk.
  • Execute Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons.
  • Assist in keeping Front-End merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
  • Ensure all Front-End equipment and supplies are maintained and operational.
  • Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
  • Maintain the Front-End area in a clean, professional presentation at all times.
  • Accept cash, credit/debit card payments, and gift cards securely, ensuring transactions are processed correctly and efficiently in accordance with Standard Operating Procedures.
  • Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.
  • Stay up to date on merchandising promotions and marketing events and maintain merchandising presence throughout each promotion by utilizing bulletins on The Links.
  • Inform, educate, and promote products and service offerings to Customers.
  • Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities.
Desired Qualifications
  • Retail sales, customer service, or similar experience is preferred.

About the company

PGA Tour organizes professional golf tours worldwide and runs a media and entertainment brand around golf events. It monetizes through long-term broadcast rights, digital streaming, sponsorships, and its PGA Tour Enterprises arm that manages broadcasts, events, and hospitality; event surpluses are donated to local charities. It differs by combining a large-scale tour with a for-profit enterprise, a player-ownership and private equity approach, a formal development ladder from Korn Ferry Tour to the PGA Tour, and data-driven fan experiences. Its goal is to grow professional golf's reach globally while maximizing value for players, sponsors, fans, and communities.

Company Size

1,001-5,000

Company Stage

Early VC

Total Funding

$9M

Headquarters

Ponte Vedra Beach, Florida

Founded

2003

Get referred to PGA TOUR

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 hired John Fizer to educate investors on player equity.
  • September 2026 added Ryan Holcomb from Box to Box Films to scale originals.
  • FedEx, Omaha Productions, and LeBron James deepen distribution, sponsorship, and youth engagement.

What critics are saying

  • LIV's August 2026 bankruptcy makes reunification noisy, litigated, and contract-heavy through 2027.
  • Media rights reset in late 2028 threatens CBS, NBC, and ESPN pricing power.
  • Without top-player access, PGA Tour loses premium relevance to LIV-style fragmentation.

What makes PGA TOUR unique

  • The Tour owns golf's only mainstream meritocracy, with promotion paths from Korn Ferry to PGA.
  • Brian Rolapp's 2028 two-circuit model keeps elite fields and clear advancement rules.
  • PGA TOUR Studios expands the brand beyond play through original content and entertainment.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Holidays

Paid Sick Leave

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Conference Attendance Budget

Stock Options

Company Equity

Fertility Treatment Support

Family Planning Benefits

Parental Leave

Adoption Assistance

Childcare Support

Elder Care Support

Relocation Assistance

Bereavement Leave

Professional Certification Support

Tuition Reimbursement

Training Programs

Mentorship Program

Employee Discounts

Meal Benefits

Pet Insurance

Commuter Benefits

Life Insurance

Disability Insurance

Company News

MSNBC
Oct 5th, 2026
Golf media company Pro Shop raises $24M Series B led by Arthur Blank's family office

Golf media company Pro Shop has raised $24 million in a Series B funding round. The round was led by Arthur Blank's family office, with participation from Causeway Partners, Ares Capital, and returning investors including PGA of America and Powerhouse Capital. Founded in 2023 by Joe Purzycki and Chad Mumm, Pro Shop previously raised $20 million in 2024 and acquired the PGA Tour's digital brand Skratch. The company operates a studio producing Netflix's Happy Gilmore 2 and Full Swing. The new funds will expand existing franchises like Dan On Golf and The Vanity Index Podcast, grow the talent base, and push into live events and real-world experiences for golf fans. Pro Shop will also broaden its studio slate and content programming.

Sports Business Journal
Sep 29th, 2026
PGA Tour taps Ryan Holcomb as SVP, head of original content.

PGA Tour taps Ryan Holcomb as SVP, head of original content. 09.29.2026 The PGA Tour is "pushing further into entertainment" by bringing on Ryan Holcomb to serve as SVP & head of original content. Holcomb was most recently head of development at Box to Box Films, the studio behind shows such as "Formula 1: Drive to Survive" and "Faceoff: Inside the NHL." He previously worked in content at World Surf League, Excel Sports Management, STX Entertainment and Lionsgate. At the PGA Tour, he will be "tasked with helping to develop and drive the Tour's content beyond the live competitions, including through its PGA Tour Studios content team." Holcomb will report to PGA Tour Studios EVP & GM Luis Goicouria. Holcomb joins the Tour as it "leans farther into media, both on and off the course." PGA Tour Studios sits within the Tour's enterprise operations division, led by President Andy Weitz, "alongside marketing, technology, investor relations and board administration" (HOLLYWOOD REPORTER, 9/29).

[your]NEWS
Sep 15th, 2026
PGA Tour outlines two-circuit system to begin in 2028.

PGA Tour outlines two-circuit system to begin in 2028. Original article can be found here. The PGA Tour released membership categories for the new Championship Series and Challenger Series on Tuesday. An emphasis on making the cut, ranked finishes and victories are the foundation of the new points system and Tour CEO Brian Rolapp's goal of a transparent meritocracy leading to a season champion. "From the beginning, we set out to preserve the meritocracy that makes our sport unique by creating a system where performance dictates opportunity," Rolapp said in a statement Tuesday. "Through new eligibility criteria and supporting pathways into the PGA Tour, the new competitive model is designed to reward excellence and ensure there is always a clear path for top performers at every stage of their career." In 2028, two concurrent series will hold tournaments: the PGA Tour Championship Series and a pathway series known as the Challenger Series. Golfers cannot compete in tournaments on both series. The top 70 golfers in the final 2027 FedEx Cup points list as of the Tour Championship are guaranteed Championship Series membership for 2028, as do the top 95 players in the final points list. The top 90 players retaining their Championship Series membership and 20 golfers promoted from the Challenger Series will be eligible for Championship Series events along with any two-time Challenger Series winner. Exemptions will be granted to players who don't meet those qualifications but win one of the four majors, The Players and select Championship Series tournaments. Within the new points system, winners of receive 300 points, runners-up get 200 and third-place finishers earn 150. The same points are awarded for Championship Series events, the four majors and The Players. "For fans, this means a clear understanding of what is at stake during each PGA Tour competition, whether that is at an event or across a season," Rolapp said. The field size of Challenger Series events will be 144 golfers. The top 20 finishers on the Korn Ferry Tour receive two-year membership to the Challenger Series. Starting with the 2028 season, 20 golfers can be promoted from the Challenger Series with automatic elevation to the Championship Series for players with two Challenger Series wins, winners of any Championship Series events, including The Players and four majors, who will receive exemptions for the current season and next two seasons. Golfers can be relegated from the Championship Series to the Challenger Series. However, a four-year exemption on the Challenger Series would be granted to any player who wins a Championship Series event. The PGA Tour also plans to grant a single-use exemption for 2028 only for players who finish 2027 in the top 50 on the PGA Tour career money list at the end of the season. To be eligible, however, a winner must have played at least 15 tour events in 2027. New end-of-season "last chance" events offer an opportunity for players to secure one of three available cards for the next Championship Series season. At least four tournaments are planned in this late fall format, according to Rolapp. Feeder programs to the Challenger Series remain intact. PGA Tour University's No. 1 golfer after the NCAA Championships will be eligible for the Challenger Series for the upcoming and following seasons. And the top five finishers from Q School qualifying earn a spot on the Challenger Series. -Field Level Media Posted by field Level. yourNEWS is a hyper-local social news and advertising platform. Its monetization model empowers Citizen Journalists to report the news in local and national markets. (Note: Articles may not be original content. Reference byline for original source.)

Sportico
Sep 15th, 2026
PGA Tour adds first-ever investor relations executive.

PGA Tour adds first-ever investor relations executive. September 15, 2026 6:30am The PGA Tour has hired John Fizer as its senior vice president of investor relations, the organization will announce on Tuesday. The former Wall Streeter will report to the tour's president of enterprise operations, Andy Weitz. In the newly created role, Fizer will focus on "developing the education and communication around the player equity program," he said. That initiative offers players the opportunity to earn ownership stakes in PGA Tour Enterprises, the for-profit entity that houses the PGA Tour's commercial assets, such as sponsorships and broadcast rights. That group now encompasses almost 200 tour members, holding equity that is collectively worth more than $1 billion, according to a January press release. The player equity program was created in 2024, following a $1.5 billion investment into PGA Tour Enterprises by Strategic Sports Group, a consortium that includes John Henry, Steve Cohen, Arthur Blank and other notable North American sports owners collectively worth at least an estimated $51 billion, according to Forbes. The deal notably capitalized the PGA Tour while it was exploring the framework or a joint commercial venture with LIV Golf and the DP World Tour, though the arrangement was never consummated. SSG reportedly received an 11.62% stake that valued the commercial entity at $12.9 billion, according to Golf.com. Fizer will also play a role in facilitating the PGA Tour's dialogue with its institutional investors. "I think they're folks who have fantastic track records, not only in sports, but in financial services, industrials and different types of businesses," Fizer said. "So I think a lot of them really view the tour through the long-term lens and are really excited about what the tour can potentially build and some of the momentum that the tour now has on the back of LIV." As LIV Golf finds itself going through a tumultuous turnaround - the breakaway circuit voluntarily filed for Chapter 11 bankruptcy last week - the PGA Tour has seemingly ramped up its efforts to capture a larger piece of the overall sports pie. The tour's CEO, Brian Rolapp, announced in June a slew of changes to the competition that will roll out in 2028, including a promotion and relegation structure, larger prize purses and match play events. It's unclear whether the PGA Tour will seek more money to supercharge that further. Fizer said he didn't have "much insight when it comes to the long-term plan to raise additional capital" and "right now, the players in SSG are really the core of the investors, and quite frankly, I don't know if that's going to change in the foreseeable future." The previous deal reportedly left SSG with the potential to infuse another $1.5 billion into PGA Tour Enterprises. Fizer, a Rutgers-educated lawyer, previously worked in compliance at Barclays and Goldman Sachs, and as a wealth advisor at J.P. Morgan Private Bank. More recently, he started his own boutique investment advisory firm, Mill Hill. Before entering the financial services sector, Fizer captained the men's golf team at the University of Virginia. He also competed professionally on developmental tours. The 43-year-old agreed to come aboard after a months-long process that started when he was approached by the PGA Tour, which retained Excel Search & Advisory. Fizer, who is from Trenton, New Jersey and has lived just outside New York City for the last 13 years, is in the process of relocating to Jacksonville, near the tour's headquarters in Ponte Vedra Beach, Fla. The move corresponds with another pair of key hirings. The PGA Tour also announced on Tuesday that it has added Under Armour and Overtime veteran Tyler Rutstein as its chief marketing officer and brought in Mike Mahar, formerly of Wyndham Hotels & Resorts, to be its chief technology officer.

Australian Golf Digest
Aug 25th, 2026
Tiger Woods excited by new matchplay format for Tour Championship.

Tiger Woods excited by new matchplay format for Tour Championship. Tiger Woods has given a thumbs-up to the PGA Tour's new format for its Tour Championship, which will feature a 32-man match play competition. PGA Tour chief executive Brian Rolapp announced overnight (Australian time) ahead of the Tour Championship at East Lake Golf Club in Atlanta that the new season-ending format will begin in 2028, featuring the top 90 golfers in a strokeplay event to determine the 32 who will advance to the first of two matchplay rounds. "The conclusion of the season should be worthy of the journey it takes to get there," Woods wrote on X. "Today's announcement is a result of the hard work and passion of our players. Excited to usher in a new era of matchplay on the PGA Tour." The FedExCup Playoffs currently are contested over three weeks, with fields of 70, 50 and 30 players competing in strokeplay events. But in the planned new format, the first week will feature a group stage, dividing 32 golfers into eight groups of four for head-to-head match play. The top two in each group will then move on to a new course in a second-week finale. In that final week, the remaining 16 players will compete in four rounds of matchplay, with the two finalists battling to be crowned the tour champion. "From the beginning, the goal of the Future Competition Committee was to create an easier-to-follow competitive model for our fans with greater consequence and a stronger season-long narrative," Rolapp said. "Throughout this process, Australian Golf Digest listened carefully to its fans, players and partners. One message came through clearly: the culmination of its season should be worthy of the journey it takes to get there. "The result is a season-ending structure that rewards excellence over the course of the year while building toward a reimagined Tour Championship. We are creating something different, something distinct within professional golf that can resonate far beyond it."