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Macy's

Retail fashion and home goods retailer

Seasonal Fragrance Sales Support Associate

Retail Sales +1Confirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • Must have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Must understand and communicate effectively with customers, coworkers, and supervisors.
  • Must be able to read and understand employment policies and safety rules and procedures in English.
  • Must be comfortable communicating and collaborating with customers and colleagues.
  • Must be able to meet daily sales goal challenges.
  • Must be able to stand for at least two consecutive hours and lift at least 25 pounds, as well as stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Must have close vision, color vision, depth perception, and focus adjustment.
  • Must frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.

Responsibilities

  • Help maintain a beautifully merchandised, fully stocked fragrance space while supporting the sales team on the floor and behind the scenes.
  • Prepare products, restock displays, and assist with transactions.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about current trends and promotions.
  • Welcome customers, make eye contact, and create friendly, personal conversations that build customer relationships.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, thank customers, and, when appropriate, walk packages around and use customers’ names.
  • Support colleagues with honesty, care, and collaboration.
  • Strive to improve, take pride in the work, achieve sales goals, and learn from colleagues to deliver individual and store results.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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