Applied Materials

Builds equipment for chip and display factories

FEP Customer Support Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeHwaseong-si, Gyeonggi-do, South KoreaNo salary listed

About the Job

Requirements

Ability to perform standard Tier I procedures, including wafer measurement.
Ability to perform preventive maintenance and wet cleans independently, and assist senior engineers with corrective maintenance as needed.
Ability to disassemble, clean, and rebuild kits as part of kit management quality.
Ability to learn and apply diagnostic techniques and use documentation and test equipment with assistance from senior engineers.
Ability to diagnose and resolve basic technical problems.
Ability to perform best known methods, use knowledge management systems, and follow intellectual property guidelines.
Ability to represent Applied Materials to customers using good customer service skills and a professional demeanor, maintain a neat and orderly work area, and demonstrate a positive attitude in challenging customer situations.
Ability to comply with safety procedures and consistently demonstrate safety as a value.
Ability to meet the physical demands of the position, including extensive walking and standing, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 pounds, distinguishing colors, working in noisy environments, and using hand and power tools.
Ability to work in a clean room while using appropriate personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Developed analytical skills and ability to apply scientific methods to perform varied activities.
Good understanding of how the team integrates with others.
Ability to recognize and solve typical problems in the work area without supervisory approval, selecting solutions from established operating procedures or scientific methods.
Ability to exchange information using communication skills.

Responsibilities

Perform standard Tier I procedures, including wafer measurement.
Perform preventive maintenance and wet cleans independently, and assist senior engineers with corrective maintenance as needed.
Disassemble, clean, and rebuild kits as part of kit management quality.
Learn and apply diagnostic techniques and use documentation and test equipment with assistance from senior engineers.
Diagnose and resolve basic technical problems.
Perform best known methods, use knowledge management systems, and follow intellectual property guidelines.
Represent Applied Materials to customers, provide good customer service while maintaining a professional demeanor, keep the work area neat and orderly, and demonstrate a positive attitude in challenging customer situations.
Comply with all safety procedures and consistently demonstrate safety as a value.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Hwaseong-Lucestar,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

Has good understanding of how the team integrates with others

Leadership

Has no supervisory responsibilities

Problem Solving

Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

Impacts the quality of own work

Interpersonal Skills

Uses communication skills to exchange of information

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

About the Company

Applied Materials

Builds equipment for chip and display factories

Applied Materials designs and builds precision machines that chipmakers and display manufacturers use to form, shape and inspect thin layers of material. Its platforms handle steps such as depositing films and removing unwanted material, helping chipmakers create transistors and wiring at atomic scale. Customers include makers of logic chips and memory, as well as manufacturers of advanced displays. The company earns money from equipment sales, replacement parts and services, and factory software that schedules production and monitors manufacturing processes. Applied Materials was founded in 1967 and is headquartered in Santa Clara, California.

Company size: 10,001+
Company stage: IPO
Headquarters: Santa Clara, CA
Founded: 1967

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