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Gopuff

Direct-to-consumer delivery of convenience items

Key Holder

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • Be at least 21 years old.
  • Work a flexible schedule as business requires, including nights, weekends, and holidays.
  • Have one year of experience as a store associate or customer service representative.
  • Have prior experience in a team environment requiring professional communication skills.
  • Have strong interpersonal skills for establishing customer and team relationships.
  • Demonstrate a positive and engaging attitude and demeanor.
  • Have a high school diploma or equivalent.
  • Frequently stand and move safely and efficiently in an assigned location.
  • Carry or lift items weighing up to 50 pounds.
  • Handle objects, products, and equipment safely.
  • Bend and kneel.

Responsibilities

  • Provide excellent customer service by greeting customers, establishing rapport, and informing them about BRS products and services.
  • Arrive early to open the store and leave late to close the store.
  • Operate the alarm system, including setting and disarming it.
  • Identify problems with working conditions and share them with management.
  • Assume management responsibilities in the absence of the General Manager and Assistant Manager.
  • Know BRS products to provide customer recommendations.
  • Drive sales in all departments.
  • Order, replenish, and maintain inventory.
  • Perform cashier functions and follow the minor policy during customer transactions.
  • Operate scanners, cash registers, and other electronic equipment.
  • Follow age-verification policies.
  • Accept payments, including cash, checks, and credit cards.
  • Ensure prices and quantities are accurate and provide customer receipts.
  • Process refunds and exchanges.
  • Balance the register drawer and bag or box purchases for safe transport.
  • Follow BRS procedures regarding coupons and gift cards.
  • Maintain store safety standards and cleanliness in the sales floor, stock room, lockers, and bathrooms.
  • Assist with promotions and event setup.
  • Follow BRS vehicle policies and procedures and maintain safety standards for deliveries.
  • Deliver items to customers while following driving routes and time schedules.
  • Inform the manager about vehicle operating-condition problems.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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