Regional Practice Administrator - Rural Health

Additional Information About the Role


Overview

Missouri Baptist Sullivan Hospital is a designated critical access hospital committed to providing quality health care service to residents in Crawford, Franklin and Washington counties.

The hospital has enhanced and expanded the health care services available to the greater Sullivan community with its state-of-the-art emergency department, modern childbirth center, critical care unit, multiroom surgical suite, expanded cardiac rehab services, and a cancer center. A 22,500 square-foot medical office building provides offices for primary care physicians as well as space for a variety of visiting medical and surgical specialists from the St. Louis area.

Missouri Baptist Sullivan Hospital operates four rural health clinics providing quality health care to surrounding communities. In addition, the hospital operates a comprehensive Therapy and Rehabilitation department and an award-winning Wound Care Center with two hyperbaric chambers.

The Sullivan medical clinic is a well-established, multi-discipline physician group providing family, internal and OB care.

Preferred Qualifications

Role Purpose

Oversees operations for up to 85 providers in multiple practice sights. Works as a partner with the Regional Physician Champion and is responsible for overall patient flow, physician employment, strategic planning, marketing and financial performance. Provides management guidance to Site Administrators that are responsible for day to day operations.

Responsibilities

Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Monitor, measure, assess and improve department performance using patient satisfaction data, BJCMG reports of budgeted vs. worked hours, RVU reports and NextGen reports

Collaborates with physicians/providers to ensure consistent and appropriate processes/protocols to meet clinical needs, compliance standards and customer expectations. Participates in efforts integral in developing existing and new business to build and maintain desired patient panel levels for new and existing physicians/providers.

Provide ongoing recognition, feedback and development, holding staff accountable for success. Identify and mentor future organizational leaders. Ensure appropriate resources are provided to staff. Develop a staffing plan that meets both customer expectations and financial targets. Create an environment where employee engagement and feedback facilitates positive change.

Holds Site Administrators accountable for responding to patient complaints; analyze and determine necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns. In addition, provides leadership for the execution of long and short term work plans/goals and implementation of site level infrastructure and changes to support processes and systems.

Develops recommendations for capital, operating and staffing budgets. Provides fiscal oversight of allocated resources, assets and expenses. Makes necessary decisions to adjust for variations in projected budget income caused by fluctuating volumes and other external forces.

Minimum Requirements

Education

Bachelor's Degree

Experience

5-10 years

Preferred Requirements

Education

Master's Degree

Supervisor Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer