Enterprise Architect

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a high-caliber Senior Enterprise Architect with over 15 years of industry experience across the Consumer Goods and Retail sectors. In this pivotal role, you will act as a trusted advisor and hands-on technology leader, bridging business strategy with technical execution to drive digital transformation.

You will design and execute enterprise-level architectural strategies centered around core business systems (CRM, ERP, Supply Chain, Commerce) and foundational cloud technologies. You will redefine business models to unlock measurable financial and operational outcomes—generating new revenue streams, optimizing cost structures, and maximizing operational efficiency.

Crucially, this role requires a modern builder mindset. Beyond strategic blueprints, you will possess hands-on development expertise in AI, Large Language Models (LLMs), and AI Agents to pioneer the Agentic Enterprise—an operational model where autonomous AI agents and human workers seamlessly collaborate to elevate customer value and speed to execution.

Core Responsibilities

1. Enterprise Architecture & Business Transformation

Lead cross-functional architecture initiatives that align complex business strategies in Retail and CPG with scalable technology roadmaps.

Partner closely with C-level executives (CIO, CTO, Business Unit Leaders) to clarify strategic intent, resolve architectural ambiguity, and prioritize high-impact investments.

Architect and evaluate multi-system landscapes encompassing CRM, ERP, Core Banking/Commerce, Supply Chain, and legacy back-office applications.

Identify opportunities for structural optimization to create direct business value: expanding revenue channels, streamlining operating costs, and eliminating friction in execution.

2. Foundational Technology & Governance

Establish scalable technical blueprints covering Cloud Infrastructure, Integration Architecture (REST/GraphQL APIs, Event-Driven/Batch flows), Data Modeling, and Enterprise Security.

Design data architecture layers, including ontologies, vector databases, and knowledge graphs to ensure enterprise data is structured for AI enablement.

Enforce robust security, regulatory compliance, and data governance controls across all solution domains.

Define technical standards and reference architectures to avoid point-to-point technical debt and unscalable implementations.

3. Agentic Enterprise & AI Innovation

Architect and deploy Agentic Enterprise Workflows, establishing continuous synergy between specialized AI agents and human judgment.

Apply hands-on experience with LLMs, prompt engineering, agent orchestration frameworks, Model Context Protocol (MCP) tooling, and integrations.

Transform document-heavy, multi-system manual tasks (e.g., trade promotion management, order-to-fulfillment, supplier onboarding, back-office auditing) into streamlined, autonomous workflows.

Conduct rapid prototyping and proof-of-concept (PoC) builds, maintaining an active, hands-on engineering mindset.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.