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Macy's

Retail fashion and home goods retailer

Retail Sales Specialist

Retail SalesPosted on Nov 13
Full-timeWayne, NJ, USA$17.25 - $22.59In-person

About the Job

Requirements

  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • At least one year of previous merchandising or retail experience is required.
  • Ability to communicate and present information effectively to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Comfort using computers and frequently using radio-frequency equipment.
  • Ability to work retail hours, potentially including days, evenings, weekends, and holidays.
  • Ability to stand for at least two consecutive hours and perform constant movement; may occasionally need to stoop, kneel, crouch, climb ladders, or reach above eye level.
  • Ability to lift or move at least 30 pounds.
  • Ability to perform work involving close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Deliver a memorable customer experience and make the customer the priority.
  • Drive vendor sales by consistently demonstrating effective selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive business and top-line sales.
  • Use product knowledge to increase sales by educating and assisting customers in making the best choice.
  • Convert customers into clients.
  • Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop, and execute shortage-prevention initiatives.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain dependable attendance and punctuality.
  • Foster an accepting and respectful environment that strengthens relationships and creates authentic connections with colleagues, customers, and communities.

Desired Qualifications

  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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