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Roblox

Runs a platform where users build and play games

Technical Developer Connections Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSan Mateo, CA, USA$62.53 - $76.60 /hr

About the Job

Requirements

  • At least 5 years of experience in game development or interactive experience development.
  • A bachelor's degree in a technical field or equivalent practical experience.
  • Hands-on experience building on Roblox and/or comparable creator platforms.
  • Deep understanding of the Roblox platform, Roblox Studio, and the creator ecosystem.
  • Expertise in performance optimization, debugging, and profiling for live games or experiences.
  • Proficiency in Lua, including scripting for tooling, automation, or diagnostics.
  • Experience with Roblox Studio workflows, tools, and production pipelines.
  • Ability to collaborate effectively across technical and non-technical teams.
  • Verbal and written communication skills sufficient to explain complex technical concepts clearly.
  • A creator-first approach demonstrating empathy, patience, and professionalism in high-pressure situations.
  • A proactive, self-directed approach, with strong ownership over work and personal workflow management.

Responsibilities

  • Serve as a technical point of contact for creators, providing hands-on support, guidance, and best practices.
  • Diagnose and resolve performance, stability, and scalability issues in live games and experiences.
  • Own and manage high-priority creator escalations, including participation in an on-call rotation covering weekends and holidays, with flexible scheduling and compensatory time off.
  • Partner with product and engineering teams to coordinate real-time responses to platform incidents and creator-impacting issues.
  • Act as a communication bridge between creators and internal teams, ensuring clarity, transparency, and timely updates.
  • Build internal tools and workflow automations, such as with Python, to improve response times, data visibility, and team efficiency.

Desired Qualifications

  • Familiarity with Python, C#, and .NET.

About the Company

Roblox

Runs a platform where users build and play games

Roblox runs an online platform where people play, chat, and hang out in 3D games built by its users rather than by the company itself. In 2025, Grow a Garden, a game a teenager made on Roblox, set the record for the most people playing one video game at the same time. Creators build games with Roblox Studio, a free design tool, and players join through the free Roblox app on phones, computers, game consoles, and VR headsets. Roblox makes money by selling Robux, a virtual currency players spend on avatar items and in-game extras, and it shares part of that spending with creators, who can exchange their Robux for real money. Roblox was founded in 2004 and is based in San Mateo, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Mateo, CA
Founded
2004

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