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Gopuff

Direct-to-consumer delivery of convenience items

Key Holder

Retail Store ManagementUpdated on Oct 29
Full-timeElizabethtown, KY, USANo salary listedIn-person

About the Job

Requirements

  • Be at least 21 years old.
  • Be able to work a flexible schedule as business requires, including nights, weekends, and holidays.
  • Have one year of experience as a store associate or customer service representative.
  • Have prior experience in a team environment requiring professional communication skills.
  • Have the interpersonal skills necessary to establish customer and team relationships.
  • Be able to frequently stand and move safely and efficiently in an assigned location.
  • Be able to carry or lift items weighing up to 50 pounds.
  • Be able to handle objects, products, and equipment safely.
  • Be able to bend and kneel.
  • Have a high school diploma or equivalent.

Responsibilities

  • Provide excellent customer service by greeting customers, establishing rapport, and informing them about BRS products and services.
  • Arrive early to open the store and leave late to close the store.
  • Operate the alarm system, including setting and disarming it.
  • Identify problems with working conditions and share them with management.
  • Assume management responsibilities in the absence of the General Manager and Assistant Manager.
  • Use knowledge of BRS products to provide customer recommendations.
  • Drive sales in all departments.
  • Order, replenish, and maintain inventory.
  • Perform cashier functions and follow minor policy when completing customer transactions.
  • Operate scanners, cash registers, and other electronics.
  • Follow proper age-verification policies.
  • Accept payments, including cash, checks, and credit cards.
  • Ensure prices and quantities are accurate and provide customer receipts.
  • Process refunds and exchanges.
  • Balance the register drawer.
  • Bag or box purchases to ensure safe transport.
  • Follow BRS procedures regarding coupons and gift cards.
  • Maintain store safety standards and cleanliness, including the sales floor, stock room, lockers, and bathrooms.
  • Assist with promotions and event setup.
  • Follow BRS vehicle policies and procedures.
  • Maintain safety standards for BRS deliveries.
  • Deliver items to customers while following delivery routes and time schedules.
  • Inform the manager of vehicle operating-condition problems.

Desired Qualifications

  • Continually develop retail sales skills and knowledge of products and services.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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