H-E-B

Texas-based supermarket chain with private ownership

Food Service Representative - Bakery

Culinary & Kitchen Production +1Confirmed live in the last 24 hours

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

Good customer service skills are required.
Reading and writing skills are required.
Planning and organizing skills are required.
Communication and interpersonal skills are required.
Knowledge of computer systems, including Telxon, ACR, and a label machine, is required.
A high school diploma, GED, or equivalent is required.
Company orientation is required.
Safety training is required.
Ability to lift and carry loads up to 50 pounds is required.
Ability to bend, reach, push, pull, kneel, and squat is required.
Ability to work in conditions with extreme temperatures and wet or humid environments is required.

Responsibilities

Provide superior customer service.
Prepare, package, and merchandise fresh product daily while maintaining department and food safety and sanitation standards.
Take customer orders by telephone or in person.
Answer customer questions about products and assist with selections.
Slice, package, label, and rotate products.
Use suggestive selling techniques to meet customer needs and build department sales.
Scan items into Telxon for production.
Assist in technical areas as needed.
Merchandise products effectively.
Clean and sanitize display cases.
Properly handle and maintain the operation of all equipment.
Make regular announcements to inform customers about products.
Comply with company food safety and sanitation standards.
Use the system to track production and shrink through department processes.

Responsibilities

Job Summary: A Food Service Representative is responsible for providing superior customer service and for preparing, packaging, and merchandising fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

Provides superior customer service
Prepares, packages, and merchandises fresh product
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Slices, packages, labels, and rotates products
Uses suggestive selling techniques to meet customer needs and build department sales
Scan in items on telxon for production
Assists in technical areas as needed
Merchandises product effectively
Cleans and sanitizes display cases
Properly handles and maintains the operation of all equipment
Makes regular announcements to inform customers of products
Complies with Company Food Safety and Sanitation standards
Uses the effectively track production and shrink through department processes

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Knowledge/Skills/Abilities:

Good Customer Service Skills - Required
Reading and Writing skills - Required
Planning and Organizing Skills - Required
Communication/Interpersonal skills - Required
Computer systems knowledge (Telxon, ACR, Label Machine) - Required

Education:

HS Diploma or GED or equivalent - Required

Licenses/Certifications:

Company Orientation - Required
Safety Training - Required

Physical Demands & Working Conditions:

Lift and carry moderately heavy loads up to 50lbs
Bend, reach, push, pull, kneel and squat
Regularly exposed to extreme temperatures and wet and/or humid conditions

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2008

About the Company

H-E-B

Texas-based supermarket chain with private ownership

H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: San Antonio, TX
Founded: 1905

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