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US Foods

Supplies food to restaurants, hospitals and hotels

Night Dispatcher

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeZebulon, NC, USA$18 - $28In-person

About the Job

Requirements

  • Minimum one year of transportation or logistics experience.
  • High school diploma or GED/equivalent required.
  • Effective verbal and written communication skills.
  • Telephone and customer service ability.
  • Math, analytical, and organizational skills with attention to detail.
  • Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
  • Problem-solving and critical-thinking abilities to solve problems of limited scope.
  • Teamwork skills and ability to support others in the department and division.
  • Ability to perform the listed physical activities, including occasional standing, walking, driving, lifting, carrying, pushing/pulling, climbing/balancing, stooping/squatting, kneeling, bending, twisting, grasping, and manipulating objects; frequent sitting, reaching above shoulder, and manual dexterity.
  • Ability to work in an office and warehouse environment, including cooler and freezer areas with temperatures as low as -5 degrees.

Responsibilities

  • Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours-of-service violations.
  • Complete attendance trackers and verify that drivers use Omnitracs properly.
  • Ensure customer needs are met promptly and professionally, and escalate late dispatches, breakdowns, and other service failures to managers and the sales force.
  • Reassign routes as needed to resolve service issues, and ensure drivers log in and use the Proof of Delivery scanner.
  • Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
  • Visually inspect each driver’s appearance to verify proper uniform and required personal protective equipment.
  • Notify the manager or supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
  • Perform other duties as assigned by the manager.

Desired Qualifications

  • Prior dispatcher experience.
  • Knowledge of Department of Transportation Hours of Service Regulations and driver logs.
  • Knowledge of the geographic delivery area.

About the Company

US Foods

Supplies food to restaurants, hospitals and hotels

US Foods distributes food, kitchen supplies and equipment to independent restaurants, restaurant chains, hospitals, hotels and schools across the United States, and it is one of the country's largest foodservice distributors. It buys from manufacturers and growers, stores products in regional warehouses and delivers them on its own trucks, earning a margin on each case it sells. Meat and seafood make up its largest product category, followed by dry groceries and refrigerated and frozen foods. Restaurant owners can order through its MOXē app, and the company sells its own exclusive brands next to national labels. Its roots go back to an 1853 grocery wholesaler, and it is based in Rosemont, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Rosemont, IL
Founded
1853

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