Quality Compliance Manager

Seniority Level: Executive

Primary purpose and function of position:

Reporting to the Brewery Manager and being part of the site management team, you will be responsible for managing the quality assurance department to meet internal and external customer and consumer requirements for service, quality and food / Feed safety at optimum cost.

This job description and the job title Brewery Quality Compliance Manager is not necessarily descriptive of all duties and does not restrict flexibility.  You may be required, from time to time, to carry out tasks in addition to or instead of your normal duties, either for the Company or for AB InBev, provided that they are reasonable and within your capabilities.

PURPOSE:

Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive.

We empower you to dream big, lead change, and create a long-lasting legacy.

We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.

That’s Who We Are: Come and OWN IT.

Principal Duties and Responsibilities:

Key Tasks:

• Acts as the leader with regards to quality and food/ feed Safety standards
• Complies to EHS, Food/Feed Integrity and GMP (including HACCP) VPO standards
• Manages the development of the department resources through training, formal feedback and individual performance appraisals
• Manages relationships with the unions where appropriate
• Supports Continuous Improvement and Root Cause Analysis processes
• Attends meetings as required by the terms of reference
• Ensures reporting of pertinent KPI
• Manages department ZBB budget
• Investigates complaints and provides proper follow-up (including root cause analysis)
• Assesses all legal contentious complaints
• Ensures compliance to ABI Quality and Food/Feed Safety Programs and tracks action plans in respective departments
• Ensures compliance with ABI and external audit programs i.e. GMP, BRC (Incl. HACCP, housekeeping, Food Integrity)
• Co-ordinates phys-chem and micro analysis as per VPO requirements
• Ensures that all documentation from Zone brewery support is updated continuously
• Assists in new material trials from quality standpoint
• Co-ordinates and participates in sensory analysis of product
• Assist zone brewery support in complaint management of raw, auxiliary and packaging materials
• Assists in audits done by zone brewery support
• Executes tasks as dictated by the role’s checklist to be validated by manager
• Leads daily, weekly and monthly meetings.

Development of a strong cohesive team

• Manages the development of the department resources through training, informal feedback and individual performance appraisals
• Ensures team cohesion.
• Ensures the management of an effective performance management process
• Develops appropriate people review processes within the department
• Walks the floor – lead by example, positively challenge under-performance, reinforce good behaviors
• Celebrates successes – work collaboratively to develop appropriate recognition policies for the site
• Actively seeks feedback and monitor progress against plans
• Ensures staff are motivated to achieve high standards of performance within department

Management of IR and Communication

• Manages relationship with unions where appropriate
• Facilitates trade union meetings as required
• Establishes a consistent process for managing grievances and disciplinary handling
• Publishes agreed department metrics through all appropriate communication channels
• Actively contributes to site wide communication processes
• Ensures the effective management and delivery of all department and team briefings

Control of cost and budget

• Prepares and manages the Quality Budget and is accountable for cost optimization
• Assists with Capital projects when required
• Ensures cost optimization across all areas of the department
• Contribute to implementing strategic concepts to reduce costs and increase service levels
• Partner with other business functions in negotiations concerning contracts and projects related to the Quality function
• Share accountability for maintenance cost performance

Quality, Food / Feed safety, Environment, Health and Safety and compliance to standards

• Complies to ES, quality and HACCP standards

• Manages housekeeping / 5S within his area
• Develops and promote safe working practices
• Ensures compliance with all company and legal obligations
• Ensures continuous improvement to consumption of energy and utilities within department
• Manages appropriate SLA’s to ensure quality standards and specifications are maintained
• Ensure all activities are in adherence to SLA and local governance

Key Skills, Knowledge & Competencies:

• Excellent computer, numeracy, literacy  and verbal communication skills
• Ability to operate effectively as part of a team and to work on own using initiative
• Results focused with a strong attention to detail and an ability to work flexibly to achieve departmental goals
• Strong organisation skills with a structured and systematic approach, adhering to deadlines, able to work on own initiative and prioritise workload effectively
• Ensure effective management of challenging industrial relations issues
• Ensure effective management of significant change issues
• Contribute excellent knowledge of manufacturing principles, tools and techniques and project management principles
• Ensure successful delivery of process improvement initiatives
• Ensure effective management of a complex large department
• Act as a role model for the ten principles ensure that the culture within the department is aligned to the ten principles

BUILD YOUR CAREER WITH US

We recruit for mindset, ambition, and cultural fit.
 

UNIQUE CULTURE

We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication.

BRANDS EVERYONE LOVES

We are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites. 

GROWTH OPPORTUNITIES

Our people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.