Tesla

Makes electric cars, robotaxis and grid batteries

Service Supervisor

Automotive Service & RepairPosted on Nov 11

Full-timeMerritt Island, FL, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree or equivalent experience is required.
Prior leadership experience in a service-focused industry is preferred; automotive expertise is not required.
Proficiency with Microsoft Office Suite is required.
A valid driver's license is required.
The role requires a flexible schedule, including weekday and weekend overtime.

Responsibilities

Lead, coach, and develop a team of Technicians to achieve service output goals.
Maintain shop records and inventories and manage workflow in the service center.
Lead shop processes by defining work standards and continually improving them with input from service technicians and the service center team.
Partner with the Service Manager and other stakeholders to establish quality, speed, and cost targets aligned with customer and business needs.
Monitor employee compliance with safety regulations and the service center's safety program.
Work with employees to manage schedules and resolve technical and personnel problems.
Conduct regularly scheduled one-on-one developmental meetings to support team members' professional development and monitor training requirements.

Desired Qualifications

Prior leadership experience of 1–3 years in a service-focused industry.

Category	Vehicle Service
Location	Merritt Island, Florida
Requisition ID	289557
Type	Full-time

Job Description

Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

Job Responsibilities

Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals
Maintain appropriate shop records and inventories and manage smooth workflow in the service center
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
Monitor to ensure that all employees comply with safety regulations and the service center's safety program
Work with employees to manage schedules and resolve technical and personnel problems
Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements

Job Requirements

Bachelor's degree, or equivalent experience
Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
Excellent interpersonal and communication skills
Able to work a flexible schedule, including weekday and weekend overtime
Proficient with Microsoft Office Suite
Valid driver’s license required

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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