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Leap

Consolidates DERs for wholesale energy markets

Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeNew York, NY, USA

About the Job

Requirements

  • Must be at least 18 years old.
  • A background in retail, luxury retail, or high-touch client-facing roles demonstrating premium customer service, brand representation, and relationship-building expertise.
  • Must be flexible and available to meet business needs, including days, nights, weekends, and holidays.
  • Must be able to stand, walk, use ladders, and lift up to 50 pounds while maintaining an active sales-floor presence.
  • Familiarity with Shopify, Endear, Slack, and Google Workspace is a strong advantage.
  • Demonstrate customer-centric and hospitality-driven service, authentic customer connections, anticipation of customer needs, and selling skills.
  • Adapt to a dynamic, matrixed environment, maintain a growth mindset, identify root causes, and creatively solve challenges.
  • Seek and offer feedback, build relationships, and collaborate closely with teams.
  • Share information effectively, listen actively, and build positive relationships with team members and clients.
  • Be punctual and dependable, and handle client inquiries, complaints, and requests with empathy and professionalism.
  • Demonstrate product knowledge and provide accurate, valuable insights to clients.
  • Produce polished, high-quality work efficiently and effectively.

Responsibilities

  • Deliver outstanding in-store experiences, drive customer satisfaction, and foster meaningful brand connections.
  • Create positive, lasting customer interactions and build brand loyalty.
  • Support sales initiatives and enhance team and customer engagement.
  • Maintain visual and operational standards and contribute to the overall success of the store.
  • Perform opening and closing responsibilities as needed; the role may include keyholder duties.
  • Support other brands in the portfolio through new store openings, activations, and coverage needs.
  • Drive sales performance by focusing on conversion rates, units per transaction, average unit retail, and return clients.
  • Improve customer retention through personalized experiences and effective networking, and maintain exceptional Net Promoter Scores.
  • Complete tasks accurately, efficiently, reliably, and on time.

About the Company

Leap

Consolidates DERs for wholesale energy markets

Leap (Leapfrog Power, Inc.) builds a software platform that connects distributed energy resources (DERs) to energy markets to form virtual power plants (VPPs). It aggregates resources such as battery storage, EV chargers, smart thermostats, and building management systems, enabling them to be dispatched to balance the grid, especially during peak demand. The product is API-first and software-only, requiring no specialized hardware, and offers automated bidding, dispatching, performance analysis, and settlement through a single interface for partners to access multiple U.S. energy programs and markets. Leap differentiates itself as a “Stripe for energy,” focusing on API-based integration with technology providers who can monetize flexible energy assets and participate in wholesale and programmatic grid services. Its goal is to decarbonize the electric grid by creating scalable, resilient, and efficient energy systems through VPPs and new revenue streams for partners.

Company size
51-200
Company stage
Early VC
Total funding
$20.2M
Headquarters
San Francisco, CA
Founded
2017

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