Human Resources and Workplace Experience Intern

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

Learn. Achieve. Build a career.

T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!

This is an 11-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.

What It's Like

T-Mobile's HR & Workplace Experience organization is driving a bold transformation across how we attract, develop, deploy, and enable our workforce. Our teams work at the intersection of people strategy, data, technology, and employee experience to build a faster, smarter, and more human-centered organization.

As a summer intern, you'll be embedded in one of our HR&WE teams working on real business challenges with real accountability. You'll contribute to work that directly shapes how T-Mobile's employees grow, perform, and experience their careers.

Our intern cohort spans teams including Workforce Planning, Talent Management, Learning & Development, Compensation, Workplace Experience, Facilities, and Employee Experience Design. Your specific placement will align to your background, skills, and areas of interest.

What You'll Do

Depending on your team placement, your summer will include a combination of the following:

• Analyze workforce, operational, or experience data to generate insights that inform business decisions
• Build dashboards, models, or reports that translate complex data into clear, executive-ready narratives
• Contribute to process improvement initiatives by identifying gaps, mapping workflows, and recommending scalable solutions
• Support the design or prototyping of tools, frameworks, or experiences that make T-Mobile a better place to work
• Partner with cross-functional stakeholders across HR, Finance, Technology, and Business to gather inputs and align on recommendations
• Conduct research — labor market, employee feedback, learning landscape, or organizational design — to ground strategies in data
• Present findings and recommendations to team leads and senior leadership

What It Takes

Education

Currently pursuing a Bachelor's or Master's degree (Master's preferred) in one of the following fields:

• Business, Finance, Economics, or Statistics
• Data Analytics, Data Science, or Information Systems
• Computer Science, Engineering, or AI/ML
• Human Resources, Organizational Development, or Industrial-Organizational Psychology
• Learning Experience Design, Instructional Design, or Educational Technology
• Human-Centered Design, UX Research, or Service Design

Technical Skills

Strong candidates will bring experience with one or more of the following:

• Data visualization tools such as Power BI, Tableau, or similar
• SQL, Python, R, or other data analysis tools
• Excel, including financial modeling or advanced analysis
• AI/ML applications, including LLMs, automation workflows, or retrieval-based architectures
• Workflow and project management tools such as Airtable, Smartsheet, ServiceNow, or Jira
• Research and design tools such as Miro, Figma, or Qualtrics

Core Competencies

• Strong analytical and structured problem-solving skills
• Ability to translate ambiguous challenges into clear frameworks and actionable recommendations
• Excellent written and verbal communication, including experience presenting to senior audiences
• High ownership mindset with the ability to work independently and manage priorities
• Intellectual curiosity and comfort operating in fast-moving, ambiguous environments
• Collaborative approach to cross-functional work

What You Can Expect

• A real project with real scope and real impact
• A dedicated manager and mentor invested in your development
• Exposure to senior HR and business leaders
• Peer connection through a structured intern cohort experience
• Competitive compensation and a hybrid work environment

Minimum Qualifications

• • At least 18 years of age
  • Legally authorized to work in the United States
  • Must be actively enrolled in a Bachelors or Graduate degree program
  • Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships 

Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.

Intern wages range from $26/hour to $47/hour. The successful candidate’s actual pay will be based on education/STEM vs non-STEM designation.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.