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Veeva Systems

Builds cloud software for life sciences

Director – Client Analytics Services

Customer SuccessConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 8 years of experience in an analytical role.
  • At least 5 years of client-facing experience.
  • Ability to use critical thinking to identify issues or concerns before they become problems.
  • Experience leading consultative analytics engagements with clients.
  • Strong project management skills.

Responsibilities

  • Manage a significant book of business.
  • Inform and advise on life sciences marketing decisions using the Crossix Data Platform and Products.
  • Execute assigned business goals, including client adoption and use of data to make strategic decisions.
  • Communicate with partners and clients, building relationships and trust, and serve as a strategic point of contact.
  • Work through a results-driven account team to deliver scoped work.
  • Coach, train, and mentor the team in project and client service best practices.
  • Tell stories with data, provide strategic direction for accounts, and work through complex analytics with the team.
  • Support product development efforts by providing client services feedback.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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