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Transcom

Outsourced AI-driven CX solutions provider

Appointment Setter

Customer Experience & SupportPosted on Nov 13
Full-timeRende, Italy€8.81 /hrIn-person

About the Job

Requirements

  • A high-school diploma or equivalent is required.
  • Effective, fluent communication skills are required.
  • Problem-solving ability is required.
  • A results-oriented approach is required.
  • Good interpersonal and listening skills are required.
  • A clear voice and tone are required.
  • Adaptability to change is required.
  • Ability to work in a team is required.
  • Reliability is required.

Responsibilities

  • After completing an appropriate training period, make appointments for requested services and provide customers with the best solution.
  • Manage telephone contacts to schedule appointments for a client in the telecommunications sector.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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