Mad Mobile

Mad Mobile

SaaS POS for retail and restaurants

Product Owner - Payments

Full-Time
No salary listed
Mid
Tampa, FL, USA
In Person

About the job

Requirements
  • Proven experience as a Product Owner with a focus on Payments, demonstrating a deep understanding of the payments landscape.
  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear and actionable product stories.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • A customer-centric mindset dedicated to delivering exceptional experiences through innovative payment solutions.
Responsibilities
  • Own the Payments product domain, driving strategy and ensuring alignment with business goals.
  • Define product features, functionalities, and requirements through collaboration with cross-functional teams and stakeholders.
  • Craft and manage detailed product stories, user stories, and acceptance criteria to guide the development team.
  • Oversee the end-to-end product development lifecycle, ensuring timely and high-quality delivery of payment-related features.
  • Communicate product vision, roadmap, and progress to internal teams and stakeholders.
Desired Qualifications
  • Previous experience in retail or restaurant industries.
  • Relevant certifications in product management or payments.

About the company

Mad Mobile provides a SaaS platform that modernizes POS for retail and restaurant sectors. Its two main products are Concierge for Retail, a mobile POS and clienteling tool that integrates with a store's enterprise systems; and CAKE for Restaurants, an all-in-one POS with tableside ordering, online ordering, self-service kiosks, and QR payments, with CAKE MenuPad to connect legacy POS. The platform combines mobile tools across customer-facing selling and hospitality with deep enterprise integrations and 24/7 global support, serving brands like Ralph Lauren and Texas Roadhouse. The goal is to simplify hospitality by making transactions in retail and restaurants mobile and seamless.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$70M

Headquarters

Tampa, Florida

Founded

2010

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Simplify's Take

What believers are saying

  • June 11, 2024 financing gave Mad Mobile $50 million for expansion and refinancing.
  • Mad Mobile processes roughly $3 billion annually, creating scale leverage for payment upsells.
  • Samsung Tap & Pay and AI Alpha broaden product depth and enterprise relevance.

What critics are saying

  • Meijer forced Mad Mobile into arbitration after a 2023 trade-secret fight.
  • Revelio says headcount fell 19.9% from 614 in 2023 to 492 in 2026.
  • Debt financing from Morgan Stanley and Bridge Bank exposes Mad Mobile if payments growth stalls.

What makes Mad Mobile unique

  • Mad Mobile combines retail clienteling and restaurant POS under one payments stack.
  • November 19, 2025 Cybersource, SouthState Bank, and RS2 launched direct-to-brand acquiring.
  • Its 24/7 Sri Lanka engineering team supports global retail and restaurant deployments.

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Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Training Programs

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 2%
PSE Consulting
Nov 21st, 2025
Global Acceptance Daily News Roundup 21/11/2025

Global acceptance daily news roundup 21/11/2025. Acceptance & processing. UK-based payments firm The ai Corporation (ai) has joined Visa's "Ready for Fleet" partner programme to fast-track fuel and mobility payment solutions for commercial fleets. Its cloud platform aiEazyFuel will support Visa Fleet 2.0, enabling global and flexible fleet card operations with built-in fraud prevention. Getnet and UnionPay International have signed a strategic agreement to expand UnionPay card acceptance across Spain and Portugal. The partnership will extend UnionPay's reach in retail stores, e-commerce, and public transit systems, and will explore QR code payments via UnionPay's e-wallet to cater to Chinese consumers. DIGITAL & ecommerce. Ecommpay has become one of the first payment providers to integrate Apple Pay's new QR code feature, allowing any device or browser to use Apple Pay at checkout. The cross-platform solution lets customers scan a QR code on non-Apple devices to complete payment via Apple Pay on their iPhone, eliminating device-based friction and extending Apple Pay's reach beyond Safari and Apple hardware. Open Banking & psd. Luxembourg-based fintech SBS has upgraded its SBP Open Banking Platform to let European banks integrate the new Wero digital wallet from the European Payments Initiative (EPI). The cloud-native platform acts as an orchestration layer between a bank's core systems and EPI's central infrastructure, simplifying compliance with EPI's scheme across multiple countries. The updated platform also supports upcoming open banking standards to future-proof clients against regulatory changes. Rest of the world. AsiaPay has integrated Google Pay as a new payment option into its PesoPay payment gateway in the Philippines. This enhancement allows local merchants to offer Google's digital wallet at checkout, giving consumers a faster and more secure way to pay while helping merchants lift conversion rates and customer satisfaction. Banco BS2 has introduced a new API via its Easy Pay platform that lets foreign financial institutions offer Pix QR code payments to non-residents and visitors in Brazil. The solution connects global companies to Brazil's instant payment network, enabling people without local bank accounts to pay for purchases in Brazil through Pix. Mad Mobile has launched a Premier Acquirer Services platform in partnership with Visa's Cybersource, SouthState Bank and RS2, allowing restaurants and retailers to process card payments directly. The Tampa-based tech provider integrated its payment facilitator capabilities with Visa's Cybersource, enabling merchants to simplify payments, gain transparent pricing, and receive funds faster through a direct-to-merchant acquiring model. Flexa has launched a crypto-focused point-of-sale terminal that lets merchants accept digital asset payments in-store without taking on custody or price volatility risk. Developed with hardware partner Arx the device supports tap-to-pay and QR code transactions across 500+ cryptocurrency wallets and apps. U.S.-based fintech PayQuicker has partnered with Uruguay's dLocal to expand its global payout platform across Africa, the Middle East, Asia, and Latin America. PayQuicker's orchestration technology will integrate dLocal's network of 900+ local payment options, including bank transfers and e-wallets, in emerging markets. This alliance enables businesses using PayQuicker to instantly disburse funds to beneficiaries in over 210 countries, using local currencies and preferred payment methods to simplify mass payouts to underbanked areas worldwide.

Mad Mobile
Jun 19th, 2025
Everyone's Using AI. Here's How Mad Mobile Made It Personal

Mad Mobile, Inc. launched the AI Alpha Program, a bold internal experiment where:

FinSMEs
Jun 11th, 2024
Mad Mobile Receives $50M Financing

Mad Mobile, a Tampa, FL-based company which specializes in restaurant and retail SaaS and payment solutions, raised $50M in financing.

PR Newswire
Jun 11th, 2024
Mad Mobile Secures $50M Funding

Mad Mobile has secured $50 million in funding from Morgan Stanley Expansion Capital and Bridge Bank. The funds will be used to expand its SaaS and payment technologies, refinance existing debts, and boost sales growth. CEO Bruce Bennett and executives from both financial institutions expressed enthusiasm about the partnership. Mad Mobile processes ~$3 billion in payments annually and has seen significant growth due to the increasing demand for mobile and flexible retail and restaurant solutions.

Mad Mobile
May 8th, 2023
Introducing BambuMeta Partnership to Revolutionize Retail Loyalty | Mad Mobile

Mad Mobile, a global leader in Connected Commerce and mobile payments for retailers and restaurants, today announced a strategic partnership with BambuMeta, a pioneer in web3-based extensible loyalty platforms.