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Bloomberg

Global financial data, news, analytics provider

Enterprise Services Specialist - Buy-Side Investment Workflows

Customer SupportConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Experience in financial services, asset management, investment operations, fintech, production support, workflow support, or related environments.
  • Understanding of investment management workflows and the trade lifecycle.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with clients and internal stakeholders.
  • Ability to quickly learn and adapt across products, workflows, and technologies.
  • Strong attention to detail and organizational skills.
  • Fluency in Portuguese and English.

Responsibilities

  • Manage client inquiries, workflow challenges, and production issues across Bloomberg’s buy-side investment management solutions.
  • Investigate and resolve issues impacting portfolio management, order management, compliance, trading, and operational workflows.
  • Develop expertise across AIM and related investment management solutions.
  • Partner with clients to understand operational workflows, business requirements, and adoption challenges.
  • Participate in discussions focused on workflow optimization, operational efficiency, and client success.
  • Collaborate with Sales, Product, Engineering, and Implementation teams to improve workflow outcomes and client experience.
  • Identify recurring workflow challenges, operational risks, and opportunities for process improvement.
  • Create and maintain internal documentation, best practices, and knowledge-sharing resources.
  • Contribute to onboarding, training, and knowledge development across the team.
  • Partner with clients across Brazil and Latin America to drive workflow success and operational efficiency.

Desired Qualifications

  • Experience supporting or using an OMS, EMS, PMS, or related investment management platform.
  • Exposure to portfolio management, compliance, trading, middle-office, or back-office workflows.
  • Familiarity with Bloomberg products such as AIM, PORT, FXGO, EMSX, or related platforms.
  • Exposure to APIs, FIX connectivity, data integrations, or workflow automation.
  • Experience supporting clients in production environments.
  • Spanish language skills.

About the Company

Bloomberg

Global financial data, news, analytics provider

Bloomberg provides financial data, news, and analysis to help professionals make informed decisions and operate more transparently and efficiently. Its products deliver trusted information and insights through technology platforms that connect global financial communities, enable collaboration, and support decision-making. The company differentiates itself by offering broad, reliable data and news across markets, strong customer focus, and a culture that emphasizes collaboration, broad perspective, and doing the right thing for clients, people, and communities. Bloomberg’s goal is to improve market transparency and efficiency by delivering accurate information and tools that empower customers to act confidently and ethically.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1981

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