Charger Logistics

North American flexible logistics and trucking

Dispatch Coordinator

Logistics & TransportationPosted on Nov 6

Full-timeBrampton, ON, CanadaNo salary listed

About the Job

Requirements

Three or more years of experience in the trucking industry and/or dispatch.
Educational background in Supply Chain Management or another relevant area such as Business.
Dedicated customer-service experience in a similar work environment.
Knowledge of the transportation industry and North American geography is considered an asset.
Good command of Microsoft Office, including Excel and Word, with the ability to quickly learn new software.

Responsibilities

Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
Build and maintain relationships with customers, brokers, and carriers to address service risks, resolve issues, and ensure timely, transparent communication.
Analyze lane data, on-time performance, and costs to negotiate rates with customers and third-party carriers to support profitability and customer satisfaction.
Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.
Direct and organize logistics activities, including obtaining shipment rates, negotiating with logistics service providers, selecting third-party logistics partners, tracking and expediting shipments, and resolving quality, quantity, and schedule discrepancies.
Verify and troubleshoot shipping or customs documentation issues, including proof of delivery, bills of lading, and carrier confirmations.
Proactively communicate service risks to customers and provide appropriate resolutions.

Dispatch Coordinator

Charger Logistics Inc · Brampton, Canada · Full-time · Posted 2026-11-06

Workplace: on_site

Description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.
Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
Proactively communicate service risks to customers to provide proper resolution

Requirements

3+ years of experience in trucking industry and/or dispatch experience.
Educational background in Supply Chain Management (or other relevant area such as Business)
Dedicated experience providing customer service in a similar work environment
Knowledge of the transportation industry and North American geography are considered assets.
Positive attitude with good people skills.
Good command of MS Office (Excel and Word) with an ability to quickly learn new software.

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

Apply

Apply at Charger Logistics Inc

About the Company

Charger Logistics

North American flexible logistics and trucking

Charger Logistics offers flexible, client-focused logistics solutions across North America, using a wide network and a large fleet to handle all product sizes, weights, and sensitivities. It operates trucking services with a diverse equipment lineup—reefers, dry vans, chassis, flat beds, step decks, and more—across many locations to ensure capacity and timely deliveries. The company coordinates transportation, routing, and equipment selection to move goods from sender to receiver safely and efficiently. What sets Charger Logistics apart is its scale and versatility: a nationwide footprint, a broad range of equipment types, and a long growth history since the early 2000s, which enables tailored solutions for different shipments. The goal is to meet client needs with dependable, flexible logistics that minimize limits and maximize efficiency.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Canada
Founded: 2005

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