Yusen Logistics
Global freight forwarding and contract logistics
Accounts Receivable Collection Supervisor
About the job
- A minimum of 2-4 years of supervisory experience is required.
- Excellent verbal and written communication skills are required.
- The candidate must be able to communicate with all levels of management.
- The candidate must be able to receive and understand direction from supervision and management.
- Proficiency with Excel is required.
- The candidate must be willing to work overtime depending on business demands.
- The candidate must maintain regular and punctual attendance.
- The candidate must work cooperatively with others.
- The candidate must interact with employees and customers in an appropriate manner.
- The candidate must complete assigned tasks and projects in a timely manner.
- The candidate must comply with all company policies and procedures.
- Supervise and collect outstanding receivables through telephone and written communication daily.
- Supervise staff monitoring of assigned accounts to support cash flow and bottom-line profitability.
- Resolve payment discrepancies in a timely manner.
- Work closely with the credit department when additional credit is required or an account is delinquent and credit suspension is under consideration.
- Prepare documentation for write-off approvals.
- Escalate overdue accounts receivable for additional collection efforts.
- Maintain working knowledge of industry and economic events that affect operations.
- Review, maintain, and generate reports to identify delinquent accounts and other collection measurements.
- Perform month-end close reporting activities.
- Follow up on identified issues and discrepancies.
- Lead conference calls to resolve ongoing collection issues through Microsoft Teams and in person.
- Train and familiarize staff with current collection policies and procedures.
- Ensure collection policies and procedures are followed.
- Assign workload and set priorities for staff.
- Monitor and evaluate staff performance and recommend training and development when appropriate.
- Assist the Accounts Receivable Manager and other management personnel, and perform special projects as assigned.
- A Bachelor's degree is preferred.
- Experience within Accounts Receivable is preferred.
- Experience with Microsoft Dynamics 365 or SAP is a plus.
About the company
Yusen Logistics provides global supply chain and logistics services, including ocean and air freight forwarding, contract logistics, warehousing and distribution, and transportation management. It designs and manages end-to-end supply chains for industries such as automotive, aerospace, retail, healthcare, and consumer electronics, using a network of offices and distribution centers across 46 countries to move and store goods while handling customs clearance and value-added services. The company differentiates itself with a large, integrated global network as a wholly-owned subsidiary of NYK Group, enabling tailored, end-to-end 3PL/4PL solutions and end-to-end visibility with tools like predictive analytics and route optimization. Its goal is to help manufacturers and retailers optimize the flow of goods from raw materials to the final consumer through customized, scalable supply chain solutions.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Tokyo, Japan
Founded
1955
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Simplify's Take
What believers are saying
- September 14, 2026 Finnair SAF deal deepens premium air-cargo relationships and sustainability revenue.
- June 2026 Tokyo SAF selection strengthens government-backed decarbonization services across air and sea freight.
- July 2026 Hung Yen centre and Antwerp HQ expand capacity in Vietnam and Europe.
What critics are saying
- Air freight pricing is getting commoditized; cargo.one exposes branches to transparent rate competition by 2027.
- Yusen Africa and Brussels pharma builds add execution risk across new geographies and capex-heavy facilities.
- If automation and AI fail to lift margins, NYK can reallocate volume to faster rivals.
What makes Yusen Logistics unique
- NYK-backed global network spans 748 offices across 46 countries, with deep multimodal coverage.
- Antwerp regional HQ centralizes Europe, tightening coordination with NYK affiliates near Port of Antwerp-Bruges.
- Cargo.one and Destro deployments show rapid operational digitization across air freight and transload workflows.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Flexible Spending Accounts
Life Insurance
Disability Insurance
Tuition Assistance Program
Commuter Benefits
Growth & Insights and Company News
6 month growth
↑ 38%1 year growth
↑ 38%2 year growth
↑ 38%Finnair, Yusen Logistics partner on sustainable aviation fuel. The initial one-year agreement includes a Book-and-Claim mechanism, certificates and reporting to support customers' sustainability objectives. BySTAT Times | 14 Sept 2026 11:13 PM Finnair and Yusen Logistics have signed an agreement on the use of Sustainable Aviation Fuel (SAF) for air cargo, with Yusen Logistics contributing to SAF purchases to reduce scope 3 greenhouse gas emissions linked to cargo transported on Finnair-operated flights. The agreement covers an initial one-year period, with an option for continuation, and reflects both companies' commitment to reducing the environmental impact of air freight. For Yusen Logistics, the agreement will allow customers to access SAF-related environmental attributes through a Book-and-Claim mechanism while maintaining existing air freight services. Certificates and related reporting will provide customers with information on the environmental attributes allocated to them and support their sustainability objectives. "Our customers increasingly expect practical solutions that support their efforts to address the environmental impact of their supply chains. Through our collaboration with Finnair, we can offer customers access to SAF-related environmental attributes through a Book-and-Claim mechanism while maintaining the service quality they require," said Eisuke Fukagawa, Head of Air Freight Forwarding Unit, Yusen Logistics Global Management. For Finnair Cargo, the agreement is a step towards increasing the use of SAF in air cargo and creating long-term demand for the fuel. "We are pleased to see our customers making a long-term commitment to the use of sustainable aviation fuel (SAF). This multi-year agreement with Yusen Logistics is an important milestone in reducing the climate impact of air cargo and a concrete example of how customers and airlines can work together to accelerate the energy transition," said Gabriela Hiitola, Senior Vice President, Finnair Cargo. Hiitola said long-term demand for SAF could support the growth of its production and availability in the coming years, while encouraging other companies to explore how SAF can help reduce air cargo emissions. SAF is an alternative to fossil fuels and is currently one of the tools available to reduce greenhouse gas emissions from aviation. While SAF and fossil jet fuel release similar amounts of CO2 during flight, SAF has a lower carbon footprint over its lifecycle. SAF is also compatible with existing aircraft and airport infrastructure. In 2025, less than 1% of global jet fuel production was SAF, while SAF accounted for 1.6% of Finnair's total fuel consumption. The agreement comes as both companies continue to expand their air cargo activities. Yusen Logistics has been investing in its air freight operations, including a partnership with cargo.one to modernise pricing, procurement, quoting and booking processes across its global network. More than 100 Yusen Logistics branches have gained access to real-time rates and service options through the platform. Yusen Logistics is also expanding its cargo infrastructure at Brussels Airport, where a new 14,000-square-metre logistics facility is being developed for Yusen Logistics and Air Promotions Agencies. The facility is scheduled for completion in 2027 and will support Yusen's growth in pharmaceutical logistics. Finnair Cargo has also been strengthening its regional network through local sales partnerships. In August 2026, it appointed ACP Worldwide as its GSSA in Australia and New Zealand ahead of its first Australia service, while in July it appointed 4RCargo as its GSSA for Estonia, Latvia and Lithuania. The Finnair-Yusen agreement was concluded with the support of Western Associate (WAI), Finnair's General Sales Agent in Japan. The STAT Trade Times is now on WhatsApp Channels! Join Now!
Press release: Yusen Logistics partners with Destro. Summary: Yusen Logistics (Americas) has partnered with Destro AI to deploy an AI-powered human-robot collaboration platform designed to improve the efficiency of its transload operations. The platform uses artificial intelligence to coordinate warehouse associates and autonomous mobile robots in real time, optimizing work assignments, material movement, and overall workflow. By providing continuous visibility into warehouse operations, the technology is expected to increase throughput, reduce manual coordination, improve safety, and deliver more consistent execution. The initial deployment focuses on automating cart movements within Yusen's transload facilities, with future plans to expand into pallet movement and AI-driven workflow verification. The initiative reflects Yusen Logistics' broader strategy of investing in intelligent automation that enhances employee productivity while improving service quality, operational resilience, and supply chain performance for customers. "Yusen Logistics is committed to investing in technologies that strengthen our operations and create measurable value for our customers," said Rick Brunelle, Director of Automation, Yusen Logistics (Americas) Inc. "Automation is most effective when it helps our people work smarter while improving service, reliability, and operational performance. This collaboration supports our strategy of combining experienced associates with advanced technology to deliver faster, safer, and more consistent transload operations." (Summaries provided with assistance from ChatGPT)
Yusen Logistics opens European regional headquarters in Antwerp. Projects & People Logistics & Supply Chain Partner News Yusen Logistics has officially opened its new European regional headquarters, Yusen Logistics Global Management (Europe) N.V. (YLGM-EUR), in Antwerp, reinforcing the company's long-term commitment to the European market and establishing a central base in one of Europe's leading logistics hubs. The new headquarters serves as the nerve centre of Yusen Logistics' European operations, housing approximately 140 employees and supporting the company's continued growth across the continent. The relocation of the regional head office from Schiphol (Amsterdam) to Antwerp reflects Yusen Logistics' long-term vision for Europe and the strategic value of positioning the organisation at the heart of a major logistics ecosystem. Located at the centre of one of Europe's most important logistics corridors, Antwerp offers outstanding connectivity via road, rail, inland waterways, and maritime routes. The presence of the Port of Antwerp-Bruges - one of Europe's largest and most strategically vital ports - further strengthens the city's role as a gateway to international trade. The choice of Antwerp also holds special significance for the broader NYK Group, to which Yusen Logistics belongs. Several NYK Group companies, including NYK Bulkship (Atlantic) NV, and International Car Operators N.V. (ICO), are already well-established in the Port of Antwerp. By bringing Yusen Logistics' European headquarters into proximity with these sister companies, the Group aims to enhance internal collaboration and strengthen integrated logistics solutions. Closer connections with these affiliated businesses will enable more seamless service offerings to customers and capitalise on Antwerp's robust logistics infrastructure for greater efficiency across global supply chains. Yusen Logistics marked the opening of the new regional headquarters with an official ceremony in Antwerp, attended by representatives of the Port of Antwerp-Bruges, customers, business partners and employees. The event was hosted by Minoru Futonaka, Managing Director of YLGM-EUR, and Bruno Jacques, Deputy Managing Director of YLGM-EUR. Hiroki Harada, CEO of YLGM, and Carl-Johan Hagman, President and CEO of NYK Group Europe Ltd, were among the special guests, underscoring the significance of this milestone. "Today's opening marks an important milestone for Yusen Logistics in Europe," said Hiroki Harada, CEO of YLGM. "The establishment of our European headquarters in Antwerp reflects our confidence in the European market and our commitment to supporting customers through a strong, connected, and future-ready organisation." For Yusen Logistics Europe's leadership, the new headquarters is more than just a change of address, it is central to fostering collaboration across countries, functions and business units. This unified hub will help the company respond to customer needs more effectively while further strengthening its network across Europe. "The new headquarters will play an important role in the future development of our European organisation," added Minoru Futonaka, Managing Director of YLGM-EUR. "It creates an environment where our teams can collaborate more closely, share expertise and continue building a strong and connected operation that is ready for the future." Bruno Jacques, Deputy Managing Director of YLGM-EUR, said: "Antwerp offers a unique combination of connectivity, logistics expertise and international business opportunities. We are proud to establish our European Headquarters here and look forward to contributing to the growth and success of Antwerp's dynamic logistics community."
Yusen Logistics launches AI-powered supply chain disruption radar. Added by Love Business East Midlands | 3 June 2026 As disruption has become the new normal across global supply chains, Northants-based logistics company, Yusen Logistics, has announced the launch of the Supply Chain Disruption Radar - an AI powered solution that turns global news, carrier advisories and operational insights into concise, actionable intelligence. The Supply Chain Disruption Radar integrates with Yusen Vantage Performance, the company's supply chain visibility platform, delivering concise alerts and customer-ready insights. The AI-powered analysis identifies events, maps their impact on shipments and provides actionable guidance to help customers navigate disruption with speed, confidence and foresight. By delivering predictive intelligence tied directly to shipments, Supply Chain Disruption Radar empowers customers to anticipate emerging risks, implement mitigation strategies and make agile, proactive decisions with confidence. With supply chain risks growing more frequent and complex, predictive intelligence and proactive decision-making are increasingly critical to building resilience. Irene Tung, Head of Yusen Logistics' Supply Chain Solutions Unit, said: "As we've stood alongside our customers through some of the most challenging times, one thing has become crystal clear - businesses don't just need more data, they need actionable intelligence that enables confident decision-making. "Supply Chain Disruption Radar was shaped by those real-world experiences. By combining AI with our vast operational network spanning 46 countries and regions, it transforms complexity into clarity and equips our customers with practical strategies to stay resilient and ahead of the curve." With the Supply Chain Disruption Radar, Yusen Logistics reaffirms its commitment to standing beside customers in challenging times. By ensuring business continuity, highlighting critical risks, and enabling proactive responses, the solution turns disruption into opportunity and resilience into a lasting competitive advantage.
Tokyo selects Yusen Logistics as freight forwarder for fuel initiative. Jun 2, 2026 at 8:48 AM Yusen Logistics has been selected by the Tokyo Metropolitan Government as a freight forwarder for a project aimed at promoting the use of sustainable aviation fuels (SAF) and biofuels in the logistics sector. The goal of the project is to reduce Scope 3 emissions generated by companies' supply chains, as stated by the company. As part of this initiative, the Tokyo Metropolitan Government supports companies that use SAF or biofuels for their air and sea freight transport by collaborating with selected freight forwarders. It covers all or part of the additional costs incurred from using these alternative fuels. The project started in fiscal year 2024 with a focus on air freight and was expanded to sea freight in fiscal year 2026. Collaboration for transport solutions. According to Yusen Logistics, the company collaborates globally with airlines and shipping companies to develop environmentally friendly transport networks. These networks utilize alternative fuels derived from sources such as used cooking oil. In May 2025, the company launched the "Alternative Fuel" initiative, which aims to maximize the ecological benefits of using renewable fuels in air, sea, and land transport. The environmental advantages of this initiative can be directly attributed to customers in the 46 countries and regions where Yusen Logistics operates, according to the company, regardless of the actual location of fuel use.