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Beltone

Hearing aid centers with audiology services

Patient Care Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSpirit Lake, IA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proficiency in Microsoft Office is required.

Responsibilities

  • Perform general office duties and assist the Hearing Care Practitioner with the patient process.
  • Use the scheduling system efficiently to maximize testing opportunities in the office.
  • Contact current, past, and potential patients through identified sources and track and report appointment results.
  • Collaborate with the Hearing Care Practitioner to develop local marketing and sales activities to build community relationships and generate referrals.
  • Answer incoming phone calls and messages professionally and ensure timely follow-up with patients.
  • Process and document clinic forms accurately to comply with HIPAA and state laws, including patient records, financial forms, and insurance contracts.
  • Reconcile the cash balance and manage accounts receivable and payable, including making bank deposits.
  • Maintain a clean and inviting office and work environment.

Desired Qualifications

  • Two years of office experience is preferred.
  • Two years of customer service experience is preferred.

About the Company

Beltone

Hearing aid centers with audiology services

Beltone New England runs a network of hearing aid centers across Rhode Island, Massachusetts, Connecticut, New Hampshire, and Maine. It provides audiology services and retails a range of hearing devices, including behind-the-ear and completely-in-canal models. The company reaches customers directly through its physical locations and offers complimentary hearing tests to identify hearing loss and introduce clients to products and support. As a regional arm of the national Beltone brand, it benefits from established brand recognition while focusing on the New England market. Revenue mainly comes from selling hearing aids, with additional income from ongoing audiology services and support. The goal is to expand access to hearing care in New England by combining sales with professional audiology services and ongoing customer support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Glenview, KY
Founded
1940

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