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Europcar Mobility Group

Global car and van rental provider

Branch Manager in Car Rental

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeLübeck, Germany€45k - €50k /yrIn-person

About the Job

Requirements

  • Several years of experience in a similar leadership position, ideally in car rental, retail, hospitality, gastronomy, or the service sector.
  • Initial experience in employee leadership and the ability to motivate and develop teams.
  • A valid passenger-car driver's license, at least class B.
  • Fluent German and basic English proficiency.
  • Automotive enthusiasm, results-oriented and service-oriented behavior, and organizational ability.

Responsibilities

  • Manage the branch independently and use key performance indicators for continuous improvement.
  • Lead, motivate, and train the onsite team, particularly in service quality, sales of additional services, and damage management.
  • Participate in recruitment and ensure high-quality onboarding for new team members.
  • Ensure excellent customer service, support existing customers, and maximize customer satisfaction.
  • Manage the efficient dispatch of the vehicle fleet and coordinate external service providers.
  • Ensure smooth operational processes at the location.

About the Company

Europcar Mobility Group

Global car and van rental provider

Europcar Mobility Group provides car and van rental services worldwide for individuals and businesses. Customers reserve a vehicle online or at staffed locations, pick it up, use it for a period from hours to months, and return it, with access to a large, multi-brand fleet across Europcar, Goldcar, and Fox-Rent-A-Car. The multi-brand strategy targets different price points and regions, offering a broad geographic footprint and a straightforward, seamless rental experience. Its goal is to make mobility easy, enjoyable, and environmentally friendly by helping people and businesses move more efficiently.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1949

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