Universal Banker

Company Overview

Cornerstone Bank is a locally owned community bank driven by our mission to serve businesses and the individuals who run them.  We use a consultative approach to develop new ideas and build trusted relationships.  We pride ourselves on upholding the tradition of personalized, quality service set forth in 2001 by the founders of the bank.  At Cornerstone Bank you’ll be an integral part of a team environment.

Working Here Has Its Advantages!

• Competitive wage and attractive benefits package
• Health, dental, and vision insurance (including company contribution), voluntary short-term disability, and company-paid long-term disability, life insurance, and identity theft insurance
• 401(k) retirement plan with employer match
• Paid time off (PTO), monthly telecommute day, opportunities for professional development
• Dress for your Day dress code, Red Fridays (KC Chiefs)/special event days, fitness reimbursement program, paid volunteer program, quarterly birthday events, team-building events, social events, work-life employee assistance program

Join Our Team! 

If you have a strong passion for customer service and the ability to provide 5-star service, we’d love for you to apply.  As a Universal Banker you are on the frontline with our clients.  We’re looking for candidates who take pride in providing excellent customer service.  Working at Cornerstone Bank is different than big banks.  At Cornerstone Bank you’ll gain a better understanding of the overall operation of a community bank and work in partnership with our customers, getting to know them on a first-name basis. 

You will be responsible for assisting customers with new and existing account inquiries and monetary (teller) transactions.  Small business owners make up a significant portion of Cornerstone Bank’s client base.  You will be working directly with small business owners to help them with their account needs.  This includes setting up checking and savings accounts, processing cash transactions, and troubleshooting online account and debit card issues.  You will be the Bank's products/service expert, identify customers' needs, and recommend Bank products and services to help them operate more efficiently.  In addition, you are cross-trained on wire transactions and other duties.  At Cornerstone Bank, we value the work our frontline team members do and understand they play a significant role in the Bank's success.   

Cornerstone Bank is open Monday - Friday, 8:00 AM - 5:00 PM.  Your work schedule will depend on whether you are scheduled to open and/or close the bank on any given day. Opening shift begins at 7:40 AM and closing shift ends at approximately 5:15 PM; must be available to work both shifts on a rotation with your team members.

Ideal Candidate

• High School Diploma or equivalent required

• A college degree is not required; however, we gladly accept applicants with a degree 

• Retail banking experience, including ACH, wires, mobile deposits, and online banking
• Compliant with bank confidentiality standards and security procedures
• Cash handling and teller experience
• Excellent customer service skills
• Professional demeanor/appearance
• Accuracy and attention to detail required
• Excellent organization skills
• Ability to multi-task
• Mathematical proficiency

Are you Computer Savvy?  

You’ll be using Microsoft Outlook, Word, Excel, our Teller system and new accounts banking software on a daily basis.  It helps if you are tech savvy and a quick learner.  We’ll train in areas where there may be gaps in bank experience or technology; we're looking for someone with a strong willingness and desire to learn.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a largely sedentary role and the employee must be able to remain in a stationary position 75% of the time, stand 25% of the time, and required to move about the bank to file and use office equipment. Continually utilize hand and finger dexterity. Continually utilize visual acuity to operate equipment, read information, and/or use a keyboard. Frequently required to communicate with customers/clients about their account; must be able to exchange information in these situations. Frequently required to move about inside the office from lobby to teller station/drive through and access file cabinets, supplies, office machinery, etc.  Occasionally required to move items up to 40 pounds.

Emotional Demands

Ability to maintain regular attendance and be punctual. Ability to complete assigned tasks without direct supervision. Ability to work and sustain attention with distractions and/or interruptions and multitask without loss of efficiency or accuracy. Ability to perform under stress. Ability to interact appropriately with a variety of individuals including customers/clients. Ability to perform in situations requiring speed and deadlines. Ability to work as an integral part of the team.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in typical bank lobby/office environment on first floor of the building.  Continually views a computer monitor and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Cornerstone Bank is an Equal Opportunity Employer

The job description is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.