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Sherwin-Williams

Global paint and coatings manufacturer

Store Associate - In-Store

Retail SalesConfirmed live in the last 24 hours
Full-timeGatineau, QC, CanadaCA$18.05 /hrIn-person

About the Job

Requirements

  • Must be at least 17 years old.
  • Must be legally authorized to work in the country of employment.
  • Must be able to retrieve materials from shelves and floor stacks and lift up to 23 kg (50 lb), and occasionally up to 32 kg (70 lb), with or without reasonable accommodation.
  • Must be able to read, write, understand, and communicate in French.
  • Current Sherwin-Williams employees must have received at least a 'meets expectations' (3) rating on their most recent performance review.
  • Current Sherwin-Williams employees must have completed all required HR Cloud eLearning training for their current position.

Responsibilities

  • Work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions.
  • Resolve customer concerns promptly and support maximum customer satisfaction.
  • Stay current on product features and maintain high product and store quality and visual standards.
  • Provide excellent customer service while consistently meeting store sales goals.
  • Help customers in person and by phone by determining their needs and presenting suitable products and services.
  • Build productive, trusting relationships with wholesale and retail customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Track and meet monthly, quarterly, and annual sales goals.
  • Maintain accurate records and work formulas.
  • Retrieve appropriate products from the sales floor or warehouse.
  • Add tints and mix products as needed according to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist with deliveries as needed.
  • Keep assigned areas stocked and presentable.
  • Stay informed about available products and present available options.
  • Follow inventory control procedures.
  • Suggest ways to improve sales.

Desired Qualifications

  • Possess a valid, unrestricted driver's license.
  • Have at least a high school diploma or adult general education certificate (CAEC).
  • Have at least one year of experience in a delivery, retail, or customer service position.
  • Have experience selling paint and related products.
  • Have experience using tinting and mixing equipment.

About the Company

Sherwin-Williams

Global paint and coatings manufacturer

Sherwin-Williams makes paints and coatings for professional, industrial, commercial, and consumer customers. It sells branded and private-label coatings for architectural, industrial, packaging, and transportation markets, distributed through more than 5,000 company-operated stores and facilities and supplying engineered coatings to over 120 countries. Its products protect and decorate surfaces in buildings, manufacturing, packaging, and transportation, and are supported by digital access and strong customer service. The company aims to maintain leadership in the paint and coatings industry by delivering high-quality products, expanding globally, and maintaining reliable access to its solutions through partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Cleveland, OH
Founded
1866

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