M.C. Dean

Designs and deploys secure mission-critical infrastructure

Tech Specialist 3

System AdministrationPosted on Nov 10

Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

A high school diploma and 10 or more years of experience installing, troubleshooting, and/or testing electronic security systems; alternatively, an associate's degree and 8 or more years of experience, a bachelor's degree and 5 or more years of experience, or a master's degree and 3 or more years of experience.
System administrator experience triaging and resolving system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions.
Reliable attendance at the customer site during customer-required work hours.
Ability to work a flexible schedule that includes occasional nights and weekends.
Ability to travel within the continental United States and outside it.
Ability to work with computer screens and sit for extended periods.
Ability to reach by extending hands or arms in any direction and manipulate objects with finger dexterity, such as using a keyboard.
Ability to listen to and understand spoken information, communicate verbally so others understand, read and understand written information, apply general rules to specific problems, and identify and understand another person's speech.

Responsibilities

Analyze system performance and recommend improvements.
Provide support to the system administration team.
Apply advanced networking principles and system administration skills to troubleshoot systems and operating systems.
Communicate with customers, manufacturers, vendors, and system administrators.
Train system users and other system support personnel.
Analyze and modify preventive maintenance checklists to reflect system changes.
Troubleshoot system performance issues and implement corrective actions.
Organize and prepare detailed documentation of system performance, including service request records and analysis.
Set up desktop hardware and operating systems, load imaging software, and update antivirus software.
Conduct in-depth research and evaluate Technical Specialists' research to assess existing and future systems.
Provide on-site system support after deployment.
Read and interpret engineering drawings, blueprints, and schematics, and understand standard operating procedure and statement of work documentation.
Maintain test lab equipment.
Interface with the engineering team to ensure design efficiency.
Interface with internal and external customers.
Conduct system research and development and analyze interoperability and constructability scenarios.
Coordinate with field personnel and/or the engineering team to discuss potential installation issues.
Answer support calls to help field personnel and system administrators resolve installation issues encountered at job sites.
Research and develop knowledge of new system manufacturers, including access control, intrusion detection, and closed-circuit television systems.
Perform duties with minimal direct supervision.

Desired Qualifications

Vendor certifications for electronic systems.

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Tech Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

Analyze system performance and recommend improvements
Provide support to the system administration team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on site system support post deployment
Read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained
Interface with engineering team to ensure design efficiency
Interface with internal and external customers
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blue prints, schematics and statements of work (SOW).
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
Perform all duties with minimal direct supervision

Qualifications

Education/Position Requirements:

High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
Associates with 8+ years of experience or
Bachelor's Degree with 5+ years experience or
Master's Degree with 3+ years experience
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
Vendor certifications for electronic systems preferred
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS

What we offer:

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.

Abilities:

Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

About the Company

M.C. Dean

Designs and deploys secure mission-critical infrastructure

M.C. Dean designs, builds, operates, and maintains integrated cyber-physical systems for mission-critical facilities, secure environments, and large enterprises. Its work spans electrical power, security, telecommunications, life safety, automation and controls, audio-visual, and IT systems, all coordinated through management platforms that support long-term operation and sustainability. The company works end-to-end: it engineers solutions, installs them, and then runs and maintains them to ensure continuous, secure, and resilient performance. What sets it apart is its ability to provide comprehensive, turnkey technology and infrastructure services for critical environments—combining physical systems with digital management to create secure, automated facilities. The goal is to deliver automated, secure, and resilient power and technology systems and the platforms needed to manage them over the long term.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Tysons, VA
Founded: 1949

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