Gerresheimer

Global supplier of pharma packaging solutions

Local IT Administrator

System AdministrationConfirmed live in the last 24 hours

Full-timeSan Vito al Tagliamento, Italy€35k - €45k /yrHybrid

About the Job

Requirements

At least 8 to 10 years of experience in similar roles.
Knowledge of SAP ERP, business applications and software packages, and operating system troubleshooting.
Fluency in English.

Responsibilities

Provide first-level support and troubleshooting for ERP and SAP system users, including user lock management, interface anomalies, and printing or output spool issues, while collaborating with the central SAP/ERP team.
Diagnose and resolve critical or recurring system issues on operating systems, primarily Windows client/server and/or macOS.
Supervise and perform routine maintenance of the local IT infrastructure, including local servers, NAS devices, network equipment, and backup systems.
Perform initial diagnosis of local network outages or service disruptions by checking cables, switches, access points, and internet connectivity, and carry out basic restoration activities.
Verify the physical status of local servers and equipment, including error LEDs and power supplies, and provide remote-guided on-site hands-and-feet support for central system administrators.

Job Description

This role is responsible for site IT supervision, resolving complex issues, and coordinating with central and application support teams:

First-level support and troubleshooting for ERP/SAP system users (user lock management, interface anomalies, printing/output spool issues); Active collaboration with the central SAP/ERP team.
Diagnosis and resolution of critical or recurring system issues on operating systems (primarily Windows Client/Server and/or macOS).
Supervision and routine maintenance of the local IT infrastructure (local servers, NAS devices, network equipment, backup systems).
Initial diagnosis of local network outages or service disruptions (checking cables, switches, access points, internet connectivity) and basic restoration activities.
Verification of the physical status of local servers and equipment (checking error LEDs, power supply) and provision of "hands and feet" support (remote-guided on-site activities) for central system administrators.

Qualifications

At least 8/10 years of experience in similar roles
Knowledge of SAP ERP, business applications and software packages, Operating System (OS) Troubleshooting
Fluent in English language

Additional Information

Location: San Vito al Tagliamento (PN)

Annual Based Salary: 35.000 € - 45.000 €

Compensation: 35 to 45 (EUR) (YEARLY)

About the Company

Gerresheimer

Global supplier of pharma packaging solutions

Gerresheimer creates specialized packaging and drug delivery devices for the pharmaceutical and biotech industries. Its offerings include packaging solutions and device components for medicines, such as inhalers and insulin pens, as well as complex drug delivery systems. The company works by designing, engineering, and manufacturing these components to meet strict pharma quality and regulatory standards, serving as a global partner to pharma and biotech customers. It differentiates itself by shifting from consumer glass products to focused, high-spec packaging and device solutions for pharma and cosmetics, building its business around close collaboration with customers and end-to-end support. The goal is to help pharmaceutical and biotech companies bring safe, reliable, and scalable packaging and delivery technologies to market across the globe.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Düsseldorf, Germany
Founded: 1864

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