Trainer
Transcom
Trainer
Transcom
Outsourced AI-driven CX solutions provider
To be successful in this role you must…
- Bachelor’s degree in Education, Business, or related field (preferred)
- Minimum 2–3 years of training experience in the BPO industry
- Strong understanding of financial compliance, data privacy, and security standards
- Excellent facilitation, presentation, and communication skills
- Ability to adapt training methods to different learning styles and skill levels
- Proficiency in MS Office and Learning Management Systems (LMS)
- Strong interpersonal and motivational skills with the ability to engage diverse groups.
What Life at Transcom is like!
At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.
Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.
Explore more opportunities at Transcom