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MGM Resorts International

Global luxury hospitality, casino, entertainment operator

Villa Services Coordinator

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeLas Vegas, NV, USA$21.50 /hrIn-person

About the Job

Requirements

  • Must be at least 21 years old.
  • Must have a high school diploma or GED.
  • Must have two years of prior relevant experience, preferably in hotel operations or guest services.
  • Must have exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
  • Must be able to work various shifts, including weekends and all holidays.

Responsibilities

  • Assist butlers in delivering timely and complete services to villa guests.
  • Handle guest food and beverage orders with the appropriate restaurant or in-room dining.
  • Assist with arranging personal services and expedite transportation, restaurant, and spa reservations, as well as other personal services.
  • Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and departmental standards.
  • Maintain the butler's pantry, kitchen, storage areas, and other assigned areas in a clean, organized, and serviceable condition.
  • Maintain knowledge of liquor brands, beers, non-alcoholic beverages, wines, champagne, guest room layouts, and room locations, numbers, and names.

About the Company

MGM Resorts International

Global luxury hospitality, casino, entertainment operator

MGM Resorts International operates a portfolio of luxury destination resorts that offer hotel rooms, casino gaming, live entertainment, dining, and retail. Its products work by combining accommodations, gaming, and entertainment with on-site venues and services, and by selling rooms, gambling, meals, tickets, and retail items; the M Rewards loyalty program encourages repeat visits and higher spend, while the company also creates tailored packages for corporate events and large groups. The company differentiates itself through a broad collection of well-known brands (like Bellagio, MGM Grand, Mandalay Bay, and The Mirage), integrated hospitality and entertainment experiences, and a strong loyalty program that rewards frequent guests. MGM Resorts’ goal is to deliver memorable experiences through high-quality service and diverse offerings, while growing revenue from rooms, gaming, food and beverage, and events.

Company size
10,001+
Company stage
IPO
Headquarters
Paradise, NV
Founded
2000

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