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H&R Block

Tax preparation and filing services

Senior Tax Associate

Tax AccountingConfirmed live in the last 24 hours
Full-timePflugerville, TX, USANo salary listed

About the Job

Requirements

  • Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
  • One year of experience as an H&R Block Tax Associate, including preparing individual tax returns.
  • Completion of continuing education and compliance with all IRS and applicable state requirements.
  • Strong communication skills for clearly explaining tax information and asking questions to understand client needs.
  • Problem-solving skills, including organizing information and identifying solutions.
  • Comfort using digital tools and systems, including AI-based tools such as Copilot and ChatGPT.
  • A high school diploma, GED, or equivalent.

Responsibilities

  • Partner with a dedicated Client Care Specialist who gathers client information, allowing you to focus on reviewing each client's tax situation and delivering a strong client experience.
  • Use H&R Block technology to prepare returns while reviewing results, ensuring accuracy, and providing personalized advice.
  • Apply knowledge from the first tax season to handle a broader range of client situations with greater independence.
  • Explain tax information and recommendations clearly to clients.
  • Identify tax-saving opportunities and recommend relevant H&R Block products and services based on client needs.
  • Provide forward-looking guidance to help clients identify ways to improve their financial picture beyond the current tax return.
  • Ensure the accuracy of each return, follow IRS regulations and H&R Block standards, and escalate complex notices or audit inquiries as appropriate.
  • Build lasting client relationships and support office goals through teamwork and a client-first approach.

Desired Qualifications

  • A bachelor's degree in accounting, finance, or a related field.
  • Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services.
  • Experience asking questions and recommending solutions based on client needs.
  • Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods.
  • Availability to work evenings and weekends during tax season.

About the Company

H&R Block

Tax preparation and filing services

H&R Block provides tax preparation services through a large network of offices and digital options. It helps individuals and small businesses file taxes via in-person consultations, online tax software, and guided support, using trained tax professionals to complete and file returns. The company differentiates itself through a people-first culture, a broad franchise and office footprint, and a commitment to accessible, personalized service rather than relying solely on technology. Its goal is to help clients feel confident about their taxes and connect with communities by offering dependable, affordable tax help and guidance.

Company size
1-10
Company stage
IPO
Headquarters
Kansas City, MO
Founded
1955

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