T

The Opportunity Alliance

Nonprofit community action agency delivering integrated services

Residential Crisis Worker

Part-TimeUpdated on 10/23/2026
$22/hr+ 403(b) match
Entry
Associate's
South Portland, ME, USA
In PersonIn-person in South Portland; occasional driving for meetings, training, and client needs within the program service area.
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • An associate degree or higher education course completion equivalency, or a high school diploma with related experience, is required.
  • Must be able to obtain MHRT-1 and CRMA certification within six months of hire; training is provided.
  • Must have a good driving record and a valid driver's license.
  • Must pass criminal background, child protective service, sex offender, and CNA registry checks, and must not be on a state or federal suspension or disbarment list.
  • Must pass a pre-employment physical and be able to perform moderate physical effort, including occasional standing, walking, reaching, stooping, bending, kneeling, crouching, and typing, and frequently lift and carry up to 25 pounds.
  • Must pass a pre-employment tuberculosis screen and provide proof of immunization or immunity against measles, mumps, rubella, varicella, and influenza; hepatitis B vaccination is optional. A medical exemption may be accommodated with a written statement from a licensed medical professional.
  • Must have solid oral and written communication, teamwork, computer literacy, and organizational skills, and a commitment to helping others.
Responsibilities
  • Provide respectful and professional support to clients to help them achieve crisis stabilization goals.
  • Ensure the safety of clients, staff, and community members.
  • Liaise with community resources to support clients comprehensively.
  • Lead recreational and therapeutic activities.
  • Administer medications according to CRMA guidelines.
  • Maintain accurate and timely client service records.
  • Provide a comfortable and welcoming home-like environment.
  • Engage in ongoing training and professional development.
  • Provide direct care as part of a team, including listening support, assisting with treatment plan goals, consulting with clinicians, administering medication, documenting medical records, facilitating group activities, and performing housekeeping duties.
  • Drive to meetings and trainings and, occasionally, to meet clients offsite within the program service area; this may include transporting clients or driving to an agency location to complete work.
Desired Qualifications
  • Applicants are encouraged to have MHRT-1/C/CSP, CRMA, DSP, CNA, or PSS certification, or related work or training in mental health, harm reduction or recovery, healthcare, education, caregiving, customer service, or residential services.

About the company

T

The Opportunity Alliance

View

The Opportunity Alliance is a non-profit community action agency serving Cumberland County, Maine, coordinating programs to help individuals and families build stable lives. It uses a wrap-around, holistic approach across four pillars—Behavioral Health & Wellness, Community Well-Being, Childcare & Early Childhood Education, and Poverty & Economic Mobility—with services like Maine Crisis Line/988, 211 Maine, residential treatment, homelessness prevention, heating assistance, Head Start, and WIC. It is funded by grants, public funding, and donations, and it uses data-driven, trauma-informed care to measure impact and ensure quality. Its goal is to reduce poverty, increase stability, and create economic mobility for people and communities, with statewide reach for some programs and deep local roots dating back to 1965.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

South Portland, Maine

Founded

1965

Get referred to The Opportunity Alliance

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • SAMHSA awarded $248,939 in August 2026 for Crisis Line follow-up improvements.
  • Maine housing demand rose 5% statewide in 2026, boosting TOA’s emergency-assistance relevance.
  • October 22, 2026 RAISE fundraising event signals active donor support and community visibility.

What critics are saying

  • May 2025 federal and Maine settlement over Provider Labs damaged trust and scrutiny.
  • HEAP demand jumped to 1,000 applications by September 2026, straining staff and funding.
  • Dependence on grants and public contracts creates an existential cliff if renewals slip.

What makes The Opportunity Alliance unique

  • TOA runs Maine Crisis Line/988 and 211, handling 3,835 weekly calls.
  • Its 2026 Head Start grant hit $4.37 million, anchoring statewide early-childhood scale.
  • Integrated services span crisis, housing, childcare, and energy aid across Cumberland County.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Paid Holidays
  • Paid Vacation
  • Family Planning Benefits
  • Fertility Treatment Support