Connections In Store Selling Manager - Demos
About the job
- Experience in event coordination, demonstrations and selling, customer service, a related culinary arts field, inventory management, and leading a team of five; additional experience in catering, food presentation, large-scale cooking, ethnic food, and recipe development is preferred.
- Strong knowledge of H-E-B systems and processes, including scheduling, recipe authoring, inventory management, product ordering, display planning, sales data, Microsoft Office applications, internal company websites, and company mobile applications for partners and customers.
- Working knowledge of catering, food presentation, large-scale cooking, ethnic food, and recipe development.
- Advanced customer service, interpersonal, influencing, merchandising, verbal, and written communication skills.
- Ability to lead a department and schedule partners effectively.
- Ability to read and interpret safety rules, maintenance instructions, and procedure manuals.
- Ability to manage multiple priorities and shift focus between projects.
- A degree in culinary arts, nutrition, or home economics, or H-E-B Culinary certification.
- Food Safety Certification; completion of or ability to complete TABC Certification; and completion of H-E-B Connections Department SORM.
- Ability to work extended hours and a varying schedule, including weekend shifts.
- Ability to lift 25 pounds and manage items weighing more than 25 pounds.
- Serve as the key point of contact for Total Store Event planning; lead planning and execution for customer experience and selling, including product demonstrations, hospitality, and selling plans in collaboration with the Total Store Leader Team.
- Use reporting tools to prepare and communicate key performance indicators and results to Store Management and the Selling Team during store and team meetings.
- Model leadership to ensure customer experience and hospitality excel across the Store.
- Ensure proper processes and protocols for all in-store sampling and selling activities.
- Serve as the Own Brand Ambassador for the Store and lead partner education about brands and products.
- Maintain department standards through daily department walks, training, communication, and accountability.
- Maintain communication with Department Managers, Store Leaders, and Selling Team Partners.
- Contribute to future event planning; share insights on food trends, restaurant experiences, and local customer preferences; and execute adjustments to improve future performance.
- Recruit, hire, onboard, train, and develop the H-E-B Connections Team, and ensure Department Partners complete required role-related training.
- Manage partner performance, deliver performance reviews, and resolve partner-related matters, including time and attendance, conduct, promotions, discipline, suspension, discharge, and rewards.
- Manage the department budget and payroll.
- Train School of Retail Management and School of Retail Leadership trainees.
- Increase department contribution by driving sales and customer engagement through selling events while managing shrink and product cost.
- Participate in Total Store Events, create temporary decorations and themed recipes, and cross-merchandise to create a celebratory atmosphere.
- Develop weekly team schedules to maximize customer engagement and sales.
- Plan, analyze, build, and maintain promotional product orders and delivery schedules with Department Managers using display planning and inventory management tools and standard operating procedures to meet sales goals.
- Lead display planning and maintenance for selling events; ensure merchandising and signage standards are met and events are organized, signed, and tagged.
- Complete and distribute reports and paperwork so accounting statements accurately reflect department performance.
- Complete event recaps for the corporate administration team on customer experience successes and opportunities for future planning and improvement.
- May conduct cart and/or cooking events, engaging customers and sharing product knowledge, recipes, samples, and savings or value information.
- Ensure the department and partners comply with H-E-B, federal, state, and local food safety and sanitation policies and standards.
- Provide tools and training so partners operate the department according to current ORT and QA guidelines.
- Maintain equipment and department safety and sanitation standards throughout the work area.
- Establish department operating guidelines in accordance with 5-S and audit to ensure they are maintained.
- Maintain proper personal protective equipment for the department.
- Ensure food safety, CFM, and TABC certifications are current.
About the company
H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
1905
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Simplify's Take
What believers are saying
- H-E-B opened Forney on February 4, 2026, and Mid-Cities on May 20, 2026.
- San Marcos opens a 114,000-square-foot H-E-B in October 2026, adding 450 jobs.
- Self-service kiosks launched at 40 True Texas BBQs on September 22, 2026.
What critics are saying
- H-E-B recalled jalapeño products again on August 14, 2026 after Salmonella contamination.
- H-E-B faces a $1 million lawsuit from the November 5, 2025 fatal truck crash.
- A major food-safety incident would destroy H-E-B's trust moat and private-label economics.
What makes H-E-B unique
- H-E-B opened its 12th DFW store in Euless on May 20, 2026.
- The chain pairs groceries, 50 True Texas BBQs, and Favor delivery across Texas.
- Dunnhumby ranked H-E-B America's top grocer in 2026, reinforcing loyalty and value.
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Company News
H-E-B plans $20M remodel for decades-old Texas store. Here's where It's the latest in a string of remodels H-E-B is planning across Texas. |!| San Antonio
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21st Heroes & Outlaws Benefit Concert, nov. 6th in Mission. Oct 5, 2026 Listen to article (english) Translate text to Spanish or other 102 languages! Oct 2, 2026 Sep 30, 2026 - Advertisement - Texas Border Business - Advertisement - McALLEN, Texas - The 21st Annual Heroes & Outlaws Benefit Concert reaches a new milestone this year with H-E-B named Presenting Sponsor in a new partnership with Friends for Hope supporting the Vannie E. Cook Jr. Children's Cancer and Hematology Clinic. Presented by H-E-B, this year's Heroes & Outlaws will feature award-winning country music group the Eli Young Band on Friday, November 6, 2026, at Las Palmas Race Park in Mission, Texas, as part of the band's Keep on Dreaming Tour. Organized by Friends for Hope, Heroes & Outlaws has brought the Rio Grande Valley together for more than two decades to raise critical funds for the Vannie Cook Clinic and support children and families facing cancer and serious blood disorders. - Advertisement - Watch a video below: "We are incredibly proud to have H-E-B as our presenting partner as we begin this next chapter of Heroes & Outlaws," said Megen Mikulik, President of Friends for Hope. "This significant partnership strengthens what we can accomplish through this event and, most importantly, the impact we can make for the children and families served by the Vannie Cook Clinic." Friends for Hope supports the Vannie Cook Clinic year-round by organizing fundraising events, enrichment opportunities for patients at the clinic, and providing critical aid to local families impacted by childhood cancer. Community partner H-E-B will proudly present the concert through their "Helping Here" initiative, an ongoing commitment to support local causes and organizations. - Advertisement - "H-E-B is proud to support the incredible work Friends for Hope does for children across the Rio Grande Valley who are receiving care at the Vannie E. Cook Jr. Children's Cancer and Hematology Clinic. At H-E-B, we are committed to giving back to organizations that are at the heart of our communities, especially those dedicated to supporting children and their families. We're honored to help bring moments of joy, comfort, and hope to these children and allow them to simply be kids," said Linda Tovar, Director of Public Affairs. To purchase a table or to become a sponsor, please visit Friendsforhope.com. Opportunities will be available until October 20. - Advertisement - Oct 5, 2026 News Oct 5, 2026 - Advertisement -
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