Training Job Aid Support Analyst

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. A major federal agency is consolidating its core financial management systems into a single, multi-tenant Oracle Fusion Cloud ERP solution as part of the government-wide push to standardize federal financial management. The program will migrate multiple agency components and customer agencies onto the new platform, with a stated goal of making maximum use of automation to reduce manual workload, speed reconciliation and improve data quality.

i360technologies supports this program as a subcontractor to a large federal systems integrator. We are seeking a Training Job Aid Support Analyst who will create the job aids, guides, and training materials that help agency users learn the new Oracle Fusion Cloud system. Training is a core part of how this program succeeds. If you're early in your career, learn fast, and want to grow on a program of this size, this role is built for you.

Location: Washington, DC Metro Area (Hybrid). Hybrid: onsite in the Washington, DC area part of the week; occasional travel to other client locations.

What You Will Do

• Develop Oracle Fusion Cloud user job aids and quick-reference guides.
• Create step-by-step system procedures.
• Develop training presentations, instructor materials, and participant guides.
• Capture and maintain Oracle application screenshots.
• Translate business processes into clear end-user instructions.
• Update training materials as system configurations change.
• Support instructor-led and virtual training.
• Support training exercises and demonstrations.
• Coordinate with functional SMEs and change management teams.
• Assist with knowledge transfer and end-user adoption activities.

Required Qualifications

• 3 years of training, documentation, or technical writing experience.
• Knowledge of or hands-on experience developing ERP or software training materials.
• Strong technical writing and documentation skills.
• Experience creating job aids, SOPs, or quick-reference guides.
• Knowledge of or exposure to Oracle Fusion Cloud applications.

Preferred Experience

• Knowledge of or hands-on experience with Oracle Guided Learning, WalkMe, Captivate, or similar digital adoption tools.
• Any exposure to federal implementation projects.
• Use AI tools to improve efficiency in research, drafting, and analysis, while validating all outputs for accuracy, completeness, and compliance.

What You'll Gain

• Hands-on experience on a decade-long federal modernization program.
• Mentorship from senior Oracle, training, and change management specialists.
• A career path that grows with the program: more scope, more responsibility, more expertise each year.
• In-demand skills in ERP training, digital adoption, and developing training content.

What Success Looks Like

• Job aids and training materials are accurate, clear, and delivered on schedule.
• Materials stay current as the system changes, with minimal rework.
• End users can complete tasks on their own using the materials you built.
• You ramp up fast on Oracle Fusion, and take on more scope over time.