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CXG

Advises luxury brands on retail customer experience

Luxury Automotive Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeHeilbronn, GermanyNo salary listed

About the Job

Requirements

  • You must be at least 18 years old.
  • You must have a valid driver's license and access to a car.
  • You must be enthusiastic about automobiles and excellent customer service.
  • You must be able to discreetly observe and document the customer experience with attention to detail.
  • You must be able to provide honest, objective feedback and complete questionnaires carefully.

Responsibilities

  • Select assignments that fit your interests, preferences, and profile.
  • Visit the showroom at the agreed time and interact with sales consultants.
  • Pay attention during the visit to important details and the sales consultant's expertise.
  • Evaluate the atmosphere, service, digital and in-person interactions, follow-up, and overall customer experience.
  • After the visit, share honest and professional feedback about the visit and consultation through structured questionnaires in your CXG profile.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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