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Mercari

Peer-to-peer mobile marketplace for secondhand goods

HR Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • At least 2 years of human resources experience and broad experience on the business side or in a startup.
  • Ability to respond flexibly and quickly to complex organizational challenges.
  • Ability to communicate effectively with a broad range of stakeholders, from executives to individual contributors.
  • Experience planning and proposing human resources initiatives and managing projects.
  • Japanese proficiency at CEFR B2 or above is required.
  • English proficiency at CEFR B1 or above is required.

Responsibilities

  • Develop and implement culture initiatives, including initiatives to embed the company mission and values.
  • Develop staffing plans for the assigned organization and collaborate with the recruiting team to fulfill them.
  • Improve engagement among the organization, teams, and employees.
  • Manage employee careers, development, and talent management.
  • Manage employee labor relations and respond to labor-related matters.
  • Operate human resources, performance evaluation, and compensation systems.
  • Build and manage various operations related to organizational management.
  • Collaborate with the Center of Excellence human resources specialist team on human resources planning and system design.
  • Plan and operate new employee onboarding.
  • Conduct talent reviews and succession planning, and strengthen internal communications.
  • Partner with business management and leadership to define strategies and drive human resources initiatives that support business success.
  • Identify substantive challenges involving the workplace, organization, and people, and develop and execute strategic initiatives with executives and leaders.

Desired Qualifications

  • Experience working as an HR business partner, particularly during the growth stage of a venture or internet services company.
  • At least 3 years of experience in human resources and labor affairs.
  • Ability to lead quantitative human resources data analysis using artificial intelligence.
  • Ability to create processes, systematize work, and improve efficiency.
  • Experience negotiating and coordinating with business-side executives at executive level or above.
  • Experience as a manager with direct reports.
  • Ability to travel at short notice for short-term business trips to multiple locations within Japan.

About the Company

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Mercari

Peer-to-peer mobile marketplace for secondhand goods

Mercari operates a mobile peer-to-peer marketplace for buying and selling secondhand goods. Users list items by taking photos in the app, and buyers complete purchases there, with payments held in escrow until receipt is confirmed. Revenue comes from seller fees (10% in Japan; 10% plus 3.6% buyer protection in the US), plus Merpay payments and promoted listings, plus shipping partnerships for integrated delivery. The platform differentiates itself through a simple mobile experience, escrow and buyer protection, shipping integration, and a broader marketplace including Mercari Shops for sellers, with a goal of extending product life and supporting a circular economy.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2013

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