At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Strategy and Operations Analyst II, Revenue Operations Strategy

Why We Have This Role

The Revenue Strategy & Operations team ensures that our global sales/revenue organization is positioned to achieve their highest potential by optimizing revenue opportunities across the globe. We do this by leveraging data from many sources, including internal customer purchasing and usage information as well as firmographic, technographic, and intent data from 3rd party sources. We set high targets for our revenue teams and work to exceed them every quarter. Part of our success comes from having world-class business processes, systems, and tools. We love data and we love to show results in the form of more Sales success. We have impressive members on this team, and will continue to add more top talent!

Qualtrics is seeking a Field Operations Partner to support our EMEA Sales Teams, responsible for setting new business and renewal targets, optimizing territories to ensure the greatest opportunity for each individual rep's success, and leading other key strategic revenue-enhancing initiatives.

How You’ll Find Success

Love working with data and learning new things
Love helping others find solutions to problems
Excellent problem solving, decision-making and analytical skills
Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter
Proven ability to meet aggressive deadlines

How You’ll Grow

Leadership Exposure: significant exposure to key leaders in the EMEA sales organization, providing the opportunity to work closely with them as a trusted advisor. Helping you develop strong leadership and communication skills, as well as a deep understanding of the company's strategic vision.
Strategic Thinking: The role involves collaborating with leadership to develop and implement go-to-market strategies. This strategic involvement will allow you to expand your strategic thinking and planning capabilities, which are highly valuable skills for career growth.
GTM (Go-To-Market) Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies.

Things You’ll Do

Serve as trusted advisor to EMEA leadership, shaping go-to-market strategy across a diverse set of countries and market maturities.
Drive forecasting rigor across a multi-country book of business - accounting for currency, seasonality, and market-specific buying cycles.
Monitor pipeline development, conversion rates, and rep productivity by country/sub-region; partner with leaders to close performance gaps.
Own annual and quarterly GTM planning - business modeling, quota setting, headcount/capacity modeling, and territory design across direct and partner-led markets.
Partner with Ecosystem teams to mature channel programs in markets where a direct sales model isn't viable, and govern partner performance and reporting.
Drive adoption of tools, processes, and operating rhythms - accounting for language, timezone, and cultural differences - from front line to senior leadership.
Build cross-functional relationships with Finance, Marketing, Enablement, and Ecosystem teams to align regional strategy with execution.
Key Metrics You’ll Own. Own performance reporting and executive insights across for all revenue. Key metrics include:
- New ACV and Renewals
- Forecast accuracy across a multi-currency, multi-country pipeline
- Pipeline creation, coverage, and conversion
- Average deal size and sales cycle length
- Sales productivity & win rates

What We’re Looking For On Your Resume

7+ years of relevant experience in Sales, Sales Operations, Finance, or Management Consulting with a focus on the following: Forecasting, go-to-market (GTM) execution, sales compensation and incentive plan creation, and partnering with senior sales leaders
At least 5 years of experience in the software industry and cloud platform businesses
Salesforce.com (SFDC) reporting and analytics experience required
Experience with Power BI or Tableau, or other data visualization tools
Experience operating in a multi-country, multi-currency environment, ideally spanning both direct and partner-led markets
Familiarity with GDPR and local compliance considerations as they affect compensation design and data reporting

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

https://www.qualtrics.com/careers/us/en/emea-benefits
Fully funded private medical and dental insurance through Bupa for you and your dependents
Wellness reimbursement of up to £300 gross per quarter to support wellness activities for you and your family
Income protection in the event of prolonged illness providing for 66% of salary after 13 weeks of illness
Company pension plan with a 5% employee salary sacrifice contribution and a 9% employer contribution
Commuter assistance of up to £5,000 gross per annum paid monthly via payroll to assist with your costs of commuting to and from the office
Employee Equity Purchase Plan allowing you to buy into Qualtrics’ equity and participate in the success of the company over time
Annual Leave - 25 days per annum plus an additional day of annual leave for each year of service, up to a total of 5 additional days
Additional leave programs to support you and your family
Adoption and surrogacy reimbursement up to £8,200
Referral bonus
Resources on topics such as childcare, elder care, parenting, household needs, pet care, moving and relocation, community resources, volunteer opportunities, and more
Career Action Plans
Mentorship programs
Resources on topics such as interpersonal skills, work-life balance, stress management, time management, and more

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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Qualtrics

Strategy and Operations Analyst 2 - Revenue Operations Strategy

About the Job

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Qualtrics

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