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Zensar

Global IT services for digital transformation

Generative AI Lead

AI Application EngineeringConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 8–12+ years of experience in enterprise software engineering and architecture.
  • At least 5+ years of experience in cloud-native architecture and large-scale distributed systems.
  • At least 2–4+ years of experience in Generative AI, agentic AI, large language models, retrieval-augmented generation, and AI engineering programs.
  • Proven experience leading multi-million-dollar transformation programs and customer engagements.
  • Experience modelling data across SQL and NoSQL and understanding the limitations of each.
  • Production experience with event-driven architecture using Kafka, RabbitMQ, or an equivalent, including ordering, replay, idempotency, and dead-letter handling.
  • Knowledge of distributed-systems failure modes, including partial failure, retries, backpressure, timeouts, and circuit breakers.
  • Experience developing caching strategies and invalidation at scale.
  • Experience instrumenting systems for observability.
  • Deep experience with at least one cloud platform.
  • Experience with API and integration patterns across enterprise systems such as ERP, CRM, and data platforms.
  • Experience with continuous integration and continuous delivery, containers, and release engineering.
  • Experience owning production systems, including on-call duties and incident response.
  • Experience building evaluation sets for non-deterministic systems and using them to make decisions.
  • Ability to decompose failures into model, retrieval, data, or product problems and systematically debug agent behavior using traces and evidence.
  • Ability to deliberately manage model context, memory across steps and sessions, and agent tool access and failure handling.
  • Ability to account for cost and latency as first-class design constraints.
  • Ability to communicate a market perspective on models, tools, and delivery patterns in terms relevant to individual clients.
  • Ability to advise clients on AI capability development, including practice structure, operating models, skills, governance, build-versus-buy decisions, and organizational adoption.
  • Ability to develop and defend technical proposals, proof-of-concept plans, and roadmaps.
  • Ability to translate business problems into architectures for executive stakeholders and explain when agent-based solutions are inappropriate.

Responsibilities

  • Own end-to-end delivery of AI-native programs, from architecture through production.
  • Design multi-agent orchestration, including agent topology, tool routing, memory, state, fallback, and recovery paths, using LangGraph, CrewAI, or equivalent tools.
  • Integrate agent systems with enterprise systems of record.
  • Build retrieval-augmented generation systems when appropriate, covering chunking, retrieval, reranking, and evaluation.
  • Run agentic coding workflows with Claude Code, Cursor, Codex, or equivalent; guide, review, and ship projects in which AI writes significant portions of the codebase.
  • Work with Model Context Protocol and shared-context tooling, defining agent access and controls.
  • Incorporate governance into system design, including agent identity, privilege scoping, auditing, human-in-the-loop controls, and kill switches.
  • Contribute reusable frameworks and accelerators for the wider practice.
  • Build AI engineering capability across the delivery organization through mentoring, standards, and review quality.
  • Evaluate new models, frameworks, and tools, and discontinue those that do not provide value.
  • Contribute to internal knowledge bases and practice assets.
  • Run discovery workshops, solution reviews, and delivery cadences with client teams.
  • Shape and defend technical proposals, proof-of-concept plans, and roadmaps, owning the narrative end to end.
  • Lead client engagements and advise clients on their AI capability and adoption.

About the Company

Zensar

Global IT services for digital transformation

Digital solutions and IT services company that partners with global organizations to drive digital transformation. Its offerings include intelligent automation, analytics, hyperconverged infrastructure, and digital application development and maintenance, delivered through long-term contracts, project-based engagements, and managed services. Indigo Slate handles virtual event creation. Zensar’s Living AI integrates artificial intelligence into business processes to boost outcomes. Unlike many competitors, it emphasizes reducing capital expenditure (Capex) and operating expenditure (Opex), simplifying vendor management, and improving efficiency through automation. The overall goal is to help clients adapt to the digital landscape, optimize technology infrastructure, and achieve higher operational efficiency.

Company size
10,001+
Company stage
IPO
Headquarters
Pune, India
Founded
1991

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