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New Relic

Unified observability and APM platform

Associate Sales Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

  • A Business degree is required.
  • Demonstrated interest in technology, a customer-first mindset, and enthusiasm for understanding technical solutions are required.
  • A passion for sales and aspirations to grow into a closing role are required.
  • Strong written and verbal communication skills and the ability to engage prospects at all levels are required.
  • Strong organizational and time-management skills, with a focus on goals and a clear approach to achieving them, are required.
  • Comfort with cold calling is required.

Responsibilities

  • Manage inbound leads from email, phone, and Live Sales Chat within the assigned region.
  • Qualify prospective customers interested in New Relic solutions as part of their digital transformation journey.
  • Analyze customer needs in terms of current business obstacles.
  • Align with account managers to progress business-ready opportunities and ensure a smooth customer handover.
  • Create qualified business leads to achieve a quarterly quota, consistently meeting or exceeding targets.
  • Use social selling and communication skills, including social media and web-based tools, to engage with customers and prospects.
  • Collaborate with the Sales Development team and key stakeholders in Sales and Marketing.

Desired Qualifications

  • Previous experience in a customer-facing role.
  • Native proficiency in a second European language: German, French, Dutch, Spanish, Italian, or Polish.
  • Previous outbound cold-calling experience and willingness and comfort in making outbound calls daily as a primary function of the role.

About the Company

New Relic

Unified observability and APM platform

New Relic provides a unified observability and application performance monitoring platform that helps businesses monitor the entire technology stack—from front-end interfaces to back-end infrastructure. It collects and analyzes metrics, logs, and traces to track performance, identify issues, and improve user experiences. The product works by aggregating data from many sources through a single platform, using AI to enhance insights, and offering over 700 integrated tools. Customers access the service via a subscription model with multiple pricing tiers and a free tier to start. New Relic differentiates itself by providing a single cohesive platform that consolidates monitoring tools, supports end-to-end visibility across the stack, and delivers AI-assisted observability. Its goal is to help companies optimize digital services, reduce downtime, and streamline operations by turning data into actionable performance insights.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2008

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