Head of Client Reporting - Client Operations

About Invesco

As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for ourclients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

What's in it for you?

Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: 

• Generous annual leave plus flexible paid time off

• Hybrid work schedule 

• Learning and development programs

• Health & wellbeing benefits 

• Parental Leave benefits 

• Employee stock purchase plan (if applicable in your region)

Job Description

Key Responsibilities

Team Leadership

• Lead, develop, and inspire a team of institutional and retail reporting professionals, fostering a culture of accountability, collaboration, continuous improvement, and client focus.
• Build organizational capability by developing talent, succession planning, performance management, and coaching future leaders.
• Regularly assess team capacity and capability to support both strategic initiatives and business-as-usual activities.

Operational Excellence

• Oversee all client reporting production activities and ensure reports are delivered accurately, consistently, and on time.
• Maintain robust control frameworks and governance processes to support reporting quality and regulatory compliance.
• Drive continuous improvement of reporting workflows, controls, and operating models, including offshored and outsourced activities.
• Monitor operational risks and proactively identify opportunities to improve efficiency, scalability, and resilience.

Strategic Leadership

• Develop and execute the strategic roadmap for the Client Reporting function, ensuring alignment with local, regional, and global business objectives.
• Lead initiatives to enhance reporting technology, data management capabilities, and reporting platforms.
• Contribute actively to broader IDS, Operations, and Service Delivery transformation initiatives.

Stakeholder Management

• Build and maintain strong relationships with key stakeholders across Sales, Investments, Product, Operations, Technology, Compliance, Risk, and senior management.
• Act as a trusted partner to the Japan Sales organization, engaging in constructive dialogue and collaborative problem-solving to support client service excellence and business growth.
• Communicate reporting priorities, risks, and strategic initiatives effectively to local management and governance forums.

Global Collaboration

• Partner closely with regional and global Client Reporting teams to ensure consistency of standards, controls, and best practices.
• Effectively communicate and collaborate with overseas senior management and global stakeholders, representing Japan business priorities while aligning with regional and global strategies.
• Lead and participate in cross-functional projects involving multiple countries, teams, and stakeholders.

Risk & Issue Management

• Proactively identify, escalate, and resolve reporting-related issues and risks.
• Ensure appropriate management reporting and governance escalation for material incidents.
• Support business continuity planning and operational resilience initiatives.

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Qualifications:

Work Experience

• Extensive experience in institutional client reporting, preferably supporting public pension funds, financial institutions, and asset management clients.
• Proven experience leading reporting or operations-related teams in a complex business environment.
• Management experience within a global organization, preferably in the asset management or broader investment management industry.
• Demonstrated success in leading organizational change, operating model improvements, and reporting platform enhancements.
• Experience managing cross-functional initiatives involving multiple stakeholders across local, regional, and global organizations.
• Proven ability to interact effectively with overseas senior management and global leadership teams.
• Strong understanding of investment products including equities, fixed income, multi-asset, alternatives, and investment reporting methodologies.
• Working knowledge of performance measurement, attribution, accounting principles, and relevant reporting regulations.

Education

• University degree or equivalent professional qualification.
• CFA, CMA, CAIA, or similar industry qualification preferred.

Skills & Attributes

• Native-level Japanese and business-fluent English.
• Strong leadership and people management capability.
• Demonstrated ability to influence and collaborate across functions, geographies, and organizational levels.
• Excellent stakeholder management skills and ability to build trusted relationships with both business and support functions.
• Strong executive communication and presentation skills.
• Strategic thinker with a continuous improvement mindset.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to balance strategic priorities with operational execution.
• High degree of ownership, accountability, and professional integrity.
• Clear aspiration and demonstrated potential to assume broader leadership responsibilities, including managing larger teams, functions, or organizational units in the future.

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

Yes

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.