Mars

Global confectionery, food, and petcare company

Key Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Responsibilities

Deliver results across KPIs by leading, developing, and inspiring the sales and merchandising team and stakeholders toward a high-performance and delivery culture.
Coordinate and line-manage merchandisers and sales representatives across an allocated store territory to deliver their KPIs and work plans and ensure strong execution.
Build customer networks and relationships for the benefit of the business.
Execute annual BDA contracts with customer headquarters, ensure compliance with plans, and achieve assigned targets associated with those plans.
Deliver freshness targets and zero returns.
Manage forecast planning for assigned modern trade customers in coordination with the Demand Team.
Plan and execute major events and activities, store-specific activities, and full-quarter activity plans.
Identify additional in-store opportunities beyond head-office and store-aligned business plans, and work with the field sales manager to deliver them and drive incremental results.
Model the company’s five principles and expected behaviors for the team.
Take manual orders, check stock levels, manage out-of-stocks, activate barcodes at store level, and follow up on deliveries.
Own relationships between the business and key store personnel and ensure implementation of planograms.
Manage personnel and administrative requirements of the merchandising team, including line management of merchandisers in some cases.
Deliver and execute co-packs and manage follow-up and execution of LPOs with the customer services team.

Job Description:

The territory of the Key Account Manager - will include Accounts that are strategic to MARS business. Therefore, the Key Account Manager - will be personally accountable for delivering the following strategic tasks:

1- Delivery of results across KPIs by leading, developing and inspiring the sales & merchandizing team and all stakeholders towards a high performance and delivery culture.

2-Co-ordination and line management of a team of merchandisers and sales representatives working across an allocated store territory to ensure delivery of their KPI’s and work plans, specifically to ensure the delivery of world class execution

3-Build customer networks and relations for the benefit of MARS business.

4- Executing annual BDA contracts with customers HQ, and ensuring perfect compliance with plans and Achieving assigned targets associated to these plans.

5-Delivering freshness targets & zero returns.

6- Managing the forecast planning for Modern Trade Customers assigned in coordination with Demand Team.

7-Planning the implementation of big events & activities and ensuring perfect execution, and owning the planning & execution of any store specific activity for their stores & Long term activity planning for the full quarter ahead

8- Identifying further opportunities in store on top of the head office & store aligned business plans, and working with their field sales manager to deliver these to drive incremental results

9-Role modelling the behaviours as per Mars 5 Principles required from their team The Modern Trade Account Manager will have the support of FOTS merchandisers and Supervisors to support their appointed store territory and delivering the following execution tasks: • Taking manual orders, checking stock levels, managing OOS’s, activating bar codes at store level, following up on deliveries, owning the relationship between MARS and key personnel in store, ensuring implementation of planograms, managing personnel/administrative requirements of the merchandising team, and in some cases line management for merchandisers. • Delivery and execution of co-packs, managing the follow up and execution of LPO’s with the customer services team.

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $27B
Headquarters: McLean, VA
Founded: 1911

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