Property Officer - Residential

Who are we

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

Are you passionate about property management and ensure spaces are well-maintained and efficiently run? As a Property Officer (Residential) at Knight Frank Property & Facilities Management, you’ll be the key person in making sure the properties under your care are in top condition. You’ll be managing everything from daily operations to contractor relationships, all while keeping tenants and residents happy.

This role is perfect if you love finding smart solutions to property management challenges and enjoy working in a dynamic environment where no two days are the same.

What You Will Be Doing

• Manage the daily maintenance and operations of your assigned properties to maintain optimal conditions.

• Conduct routine inspections to ensure common areas meet safety and health regulations.

• Monitor development projects, ensuring they stay on schedule and meet standards.

• Address tenant and resident issues promptly and professionally.

• Develop strategies to prevent maintenance issues and ensure compliance with laws and company policies.

• Collaborate with contractors on preventive measures and maintenance resolutions.

• Manage repair, renovation, and maintenance quotations, reports, and payments. 

• Support and attend key meetings such as council meetings and Annual General Meetings (AGMs).

• Being part of the operations team to support meetings, including council meetings and AGMs, by coordinating all preparations for seamless execution.

We’re Looking For Someone Who’s

• Great at communicating and can work well with teams, tenants, and contractors.

• Adaptable and can thrive in a fast-paced, ever-changing environment.

• At least a NITEC in Facilities Management, Real Estate Business, Hotel & Leisure Facilities Management, or equivalent qualifications.

• Good to have basic technical knowledge related to property maintenance.

• 1 year of hands-on experience in a similar role, managing residential and/or mixed development properties will be advantageous.

• Familiar with the Building Maintenance and Strata Management Act (BMSMA) is a plus, but not essential.

Why Knight Frank?

• Lots of opportunities for growth and career development.

• A supportive, collaborative team that values what you bring to the table.

• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.