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MGM Resorts International

Global luxury hospitality, casino, entertainment operator

Parking Ambassador

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeLas Vegas, NV, USA$14.65 /hrIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Must have a high school diploma or GED.
  • Must have six months of prior relevant guest service experience.
  • Must have customer service and interpersonal skills to communicate effectively with stakeholders.
  • Must be able to perform job duties outdoors in all weather conditions, including extreme heat, rain, wind, and dust storms.

Responsibilities

  • Greet arriving guests and provide friendly, efficient, and enthusiastic parking services.
  • Direct vehicle flow and traffic while following safety protocols and exercising good judgment in a fast-paced environment.
  • Provide accurate information about hotel services, amenities, local attractions, activities, and events.
  • Resolve guest concerns within the role's authority or escalate them to the supervisor on duty.
  • Report alleged thefts or missing items to a supervisor or hotel security for further investigation.

About the Company

MGM Resorts International

Global luxury hospitality, casino, entertainment operator

MGM Resorts International operates a portfolio of luxury destination resorts that offer hotel rooms, casino gaming, live entertainment, dining, and retail. Its products work by combining accommodations, gaming, and entertainment with on-site venues and services, and by selling rooms, gambling, meals, tickets, and retail items; the M Rewards loyalty program encourages repeat visits and higher spend, while the company also creates tailored packages for corporate events and large groups. The company differentiates itself through a broad collection of well-known brands (like Bellagio, MGM Grand, Mandalay Bay, and The Mirage), integrated hospitality and entertainment experiences, and a strong loyalty program that rewards frequent guests. MGM Resorts’ goal is to deliver memorable experiences through high-quality service and diverse offerings, while growing revenue from rooms, gaming, food and beverage, and events.

Company size
10,001+
Company stage
IPO
Headquarters
Paradise, NV
Founded
2000

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