C

Citi

Runs banking and payments for global clients

Mid-Corp Relationship Manager

Retail & Commercial BankingPosted on Nov 14
Full-timeToronto, ON, Canada$200k - $350k

About the Job

Requirements

  • At least 15 years of experience in commercial banking, with deep expertise in credit structuring, client relationship management, and deal execution.
  • Ability to structure all credit deal types and lead teams through the full credit approval process from origination to close.
  • Advanced knowledge of commercial credit policy, credit appetite frameworks, and early warning detection methodologies.
  • Ability to lead multi-functional teams and deliver a seamless, high-quality client experience under competing priorities.
  • Communication, negotiation, and influencing skills sufficient to engage credibly at senior levels internally and with clients.
  • Ability to assess changing circumstances, reprioritise effectively, and maintain delivery quality under pressure.
  • Comfort adopting new technologies and applying digital tools to strengthen the client experience and improve operational effectiveness.

Responsibilities

  • Own and deepen a portfolio of mid-corporate client relationships, serving as the primary point of contact and trusted advisor across all aspects of the banking relationship.
  • Structure and execute complex credit transactions, partnering with product specialists across Investment Banking, Treasury and Trade Services, Markets, and Private Banking to deliver tailored solutions.
  • Manage the full credit relationship lifecycle for each client, coordinating internal teams to ensure consistent application of credit policies and sound institutional processes.
  • Identify and develop new client relationships within the mid-corporate segment, applying market knowledge and an understanding of the competitive landscape to grow the portfolio.
  • Lead strategic commercial initiatives at business, market, and group levels, ensuring alignment with Citi's broader organisational objectives and global reach.
  • Evaluate risk across business decisions, ensuring compliance with applicable laws, regulatory requirements, and internal policies.
  • Guide and allocate work across the team, providing leadership through complex credit processes and supporting team members on deal structuring and approval.

Desired Qualifications

  • A master's degree in Finance, Business Administration, or a related field.
  • Broad familiarity with commercial banking products and services, with a track record of quickly learning and applying new offerings to client needs.
  • Experience engaging with clients across multiple sectors, with market awareness and knowledge of competitor products and services.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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