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Concentrix

Global BPO offering customer engagement services

Associate Technical Sales

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 1.5 years of experience in sales or related fields.
  • Fluency in English at C1 level.
  • Ability to extract hidden or unrealized customer requirements and reach consensus on them.
  • Ability to turn ambiguous customer needs into specific, deliverable requirements.
  • Experience establishing communication and engagement with prospects and communicating with higher-level technical staff.
  • Experience identifying problems and implementing solutions.
  • Experience with customer experience and sales.
  • Ability to make decisions under conditions of uncertainty or limited data.
  • High school diploma.

Responsibilities

  • Attend customer meetings, conduct sales presentations, and deliver product and service demonstrations.
  • Respond to product, service, and industry questions.
  • Prepare low- to moderately complex technical proposals and presentations to support sales teams.
  • Demonstrate solution-selling abilities.
  • Identify and analyze low- to moderate-complexity customer needs, develop intermediate-range strategies to meet them competitively, and propose potential solutions.
  • Advise customers and sales teams on technical aspects of products and services, considering customer needs and goals.
  • Act as a customer advocate in pre-sales and post-sales activities.
  • Manage external competitive pressures and handle objections to help retain customers.
  • Work with multiple partners and build effective relationships with decision-makers at all levels.

Desired Qualifications

  • A passion for learning and optimizing new technology and data.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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