Brew Bar Lead

Looking for a role that truly fills your cup? Good news, T2 Tea is on the lookout for a Full Time Tea Bar Supervisor to join our passionate team at our brand-new flagship store opening in Westfield Sydney.

This isn’t just retail. It’s an immersive tea experience.

From our Brew Bar, where customers can explore and taste our iconic and signature blends on the go, to the creativeBlend Bar, where curiosity meets craft, you’ll help bring the world of T2 to life.

If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

About the Role

• Be part of a next-generation T2 store, featuring our exciting Brew Bar and Blend Bar serving tea on the go
• Bring your hospitality flair to life by crafting memorable tea experiences for every customer
• Create an immersive retail journey, engage the senses by showcasing T2’s unique teas and tea ware
• Deliver exceptional, world-class customer service in a fast-paced, high-energy environment
• Support store operations, including stock management and visual merchandising to brand standards
• Maintain a safe environment by following health and safety policies and procedures

About You

• Passionate about customer experience, with a hospitality or service mindset
• Thrive in a busy, fast-paced environment (café, retail, or service experience highly valued)
• A proactive, self-motivated learner who loves trying new things
• A natural communicator with strong people skills
• Previous experience in retail, hospitality, or customer service is advantageous

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea
• Get recognition and rewards.  T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes
• Volunteer leave day per year with a purpose aligned organisation
• Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work
• Employee Assistance Program (EAP)

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!