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Lennox International

Manufactures and distributes HVAC and refrigeration.

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLivonia, MI, USAIn-person

About the Job

Requirements

  • Requires a high school diploma or an equivalent combination of education and experience.
  • Requires at least 5 years of related experience.
  • Must be able to lead others.
  • Requires strong oral and written communication skills.
  • Must be able to lift up to 50 pounds.

Responsibilities

  • Provide leadership to customer service associates and positively impact the store's financial performance and operational excellence.
  • Collaborate with the sales team to ensure annual revenue exceeds the designated threshold.
  • Manage daily store operations and model excellent customer service, with direct involvement in day-to-day service channels as appropriate.
  • Provide clear direction to team members by communicating initiatives, priorities, and company strategy.
  • Recruit, hire, train, and develop the inside sales team and warehouse staff, focusing on customer service and selling skills.
  • Promote sales of replacement components and aftermarket products to the dealer network, contractors, and other relevant business segments.
  • Own the business in the local market and deliver results on established sales, growth, and profitability goals by partnering with Sales to pursue new sales opportunities.
  • Maintain a customer-ready, professionally merchandised showroom, warehouse, building, and grounds.
  • Coordinate with transportation providers for daily shipments.
  • Prioritize and promote an ongoing Environmental, Health and Safety program.
  • Manage and tailor inventory to local market needs.
  • Ensure accurate inventory through cycle counting and general operational excellence.

Desired Qualifications

  • A bachelor's degree or equivalent combination of education and experience is preferred.
  • Expert knowledge of HVAC systems is strongly preferred.
  • Ability to develop and maintain strong professional relationships with customers, dealers, sales, and operations partners.
  • Strong business acumen to position the store within the market through promotions, customer awareness, customer contacts, outbound calls, and customer appreciation events.

About the Company

Lennox International

Manufactures and distributes HVAC and refrigeration.

Lennox International provides climate control solutions for homes and businesses, through three segments: Residential Heating & Cooling, Commercial Heating & Cooling, and Refrigeration. It designs, manufactures, and sells HVAC and refrigeration products, including home air conditioners, furnaces, and commercial cooling systems. It uses a vertically integrated model—manufacturing, distribution, and in some markets retail—selling via direct sales, distributors, and company-owned parts stores. Its goal is reliable, energy-efficient climate control while growing across its diversified product portfolio and channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Richardson, TX
Founded
1895

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